10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Sep 062023

Ridgeline

  • miles
After driving through Lake Alfred and getting on I-4 heading NE bound toward Orlando, I noticed a very loud noise. I drove to the next exit a few miles down the road (the car seemed to handle fine), Exit 55 at Davenport FL. On the exit ramp, I began to smell burning rubber. After pulling over into the grass off of the exit ramp (to clear traffic) and coming to a complete stop - I smelt Gasoline. I killed the ignition and looked under the vehicle (see attachments). I immediately called 911 to get a fire truck - as to my surprise - I had a fuel leak right next to dragging metal (how this didn't ignite is beyond me - but I am grateful it did NOT ignite!). First fire truck arrived about 10min after calling 911and they requested a second truck be rolled out also. I did not know what was going on. Under the guidance of the Fire fighters - I called my insurance company to organize a Tow truck. I assumed something had caused undercarriage damage (although I did not distinctly recall hitting anything). State Farm organized to Tow it to their authorized repair station - who then advise they will not be repairing the vehicle due to an open Safety Recall. State Farm then had the vehicle towed to the nearest Honda Dealer in Winter Haven to investigate. I NEVER received a Recall Notice! I have had this vehicle since 2020 and it has been registered and tagged in BOTH Kentucky and Florida. Even with this - I never received a Recall Notice!!! I called America Honda 9/6 at 9:49am & spoke with Jessica. I inquired as to why they did not send me a Recall Notice. She stated that they only had me listed as an owner of a 2003 Accord (which I purchased in 2023). For some reason they did not have my Honda Ridgeline showing me as the registered owner? I was very upset by this. I spoke with a David at Winter Haven Honda and he said that the Dealership has sent the Inspection photos to America Honda. I'm still awaiting resolution to this Safety Recall Investigation.

- Punta Gorda, FL, USA