6.0
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 11,050 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- not sure (1 reports)
- replace head liner (1 reports)
This problem may be covered under warranty. Ask your Honda dealer.
Rear of Head liner disengages from ceiling fasteners (defective Liner, must be replaced), flaps in the wind with window open. 3 days to replace, 2X repeat issue. The replacement tears up your whole interior. This is a special edition Ridgeilne! Looking at another 3 days of down time after a 3 week wait for parts. Totally pisses me off after I warned them not to get the replacement from Honda service stock as there was an obvious product defect. Dealer assured me the new one would be perfect. I requested only a certified new headliner......didn't get it. I thinking a new Ford or Chevy truck is the only solution. Plus I'm in live for an airbag change out. I am nearly fed up with Honda. I know the game, I am an automotive professional. This is when the customer goes somewhere else.......
- Dale C., Columbia, SC, US
When I took delivery of my Ridgeline new in Sept. 2014 as I was leaving, the salesman pointed out the headliner was hanging down at the rear by the rear window. As I had to leave to ship to Hawaii he said he would forward info to Windward Honda in Hawaii and I should register with them to have repaired under warranty.
I did so and after about 3 months a new headliner came in and I had to drop off for a full day for install. About 10 months later I heard a rattle and was surprised to see it had dropped again in exactly the same way. Again I took it in and they ordered another (after the manager accused me of mishandling the vehicle by parking in the sun!) Again after 3 months it came and I dropped off for a full day again and the new one was installed. Unbelievably, after around 8 months I again heard a rattle and it had dropped again in exactly the same spot. I couldn’t get in soon enough and now the vehicle is off warranty by 2 months!
After all that I found a service bulletin that addressed this exact issue for the 2009-10 year. It’s Honda service bulletin 10-035. Going back in tomorrow to continue the fight.
- Darren R., Kailua, US