6.0

fairly significant
Typical Repair Cost:
No data
Average Mileage:
24,800 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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This problem may be covered under warranty. Ask your Honda dealer.

problem #2

Apr 022018

Ridgeline

  • Automatic transmission
  • 19,598 miles

Navigator suddenly opens with "Can't Unlock Maps". On Ridgeline Owner's Forum, several owners have same problem without a clear solution. As far as I can tell, Honda has yet to issue a Technical Bulletin. Garmin has some suggestions for this problem when the Garmin device can be connected to a computer but not for the Honda device. Simple solutions like trying to update maps, don't work because as the update begins, the "Can't Unlock Maps" error appears.

I have the feeling this is a Garmin problem but I'm a Honda customer not a Garmin customer. We (consumers) need an easy way to diagnose the navigator software and reload the entire software if there is a problem. I think Honda should have enough influence to make sure that their vehicle owners have a flawless navigation equipment experience.

- Rick P., Sachse, US

problem #1

Sep 012017

Ridgeline EX-LT V6

  • Automatic transmission
  • 30,000 miles

Navigation continues to not load Maps and errors out. Dealer "can not duplicate" Showed pictures of error as well. TOTAL pain in the bum. Reset computer /(Nav) error returns. Crappy system

- Andrew A., Georgetown, US