9.7

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
654 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #14

Sep 132022

Ridgeline

  • miles
After a recent Fuel Injector service last week, there is a strong smell of gasoline both in and out of my vehicle. Honda Service technicians report they cannot find the issue and there are no Codes reported upon diagnostic check. However the smell remains and fuel gage needle falls closer to E when the vehicle is parked a few days.

- Edinburg, TX, USA

problem #13

May 292022

Ridgeline

  • miles
Unknown: Fuel pump problem. Engine stalls and slow down to dangerous speed on highway speed limit. Dealer unable to get fuel pump to fix this problem. Claim back order is the problem. On going problem for 10 plus days. Service advisor said truck can be driven. Still waiting on fuel pump.

- Jacksonville, FL, USA

problem #12

Jan 032022

Ridgeline

  • miles
The cap-less fuel system accumulates water and can freeze. I have no way of adding fuel to my vehicle until the weather warms up or I find a way to break the ice

- Lincoln, RI, USA

problem #11

Dec 212019

Ridgeline

  • 3 miles
In freezing weather I am unable to refuel my 2018 Ridgeline because the fuel nozzle will not insert into the filler neck due to ice build up in the cap-less fuel shutter in the filler neck. I have contacted american Honda and my local authorized dealership for repairs. Honda has refused to make repairs on this vehicle. This occurs anytime there is moisture in the cap-less fuel filler apparently because the fuel door does not keep moisture and water out. There is no way of knowing when moisture or water is present until it is time to refuel and the cap-less fuel cap is frozen shut. Even with a T.S.B. written by american Honda and recognized by the N.H.T.S.a. Honda has refused repair and dealership has refused to provide printed documentation of this problem. Without indoor (garage) storage how are we supposed to melt ice build-up in the fuel filler neck? Honda Ridgeline owners need relief from american Honda.

- Wilmington, DE, USA

problem #10

Oct 192018

Ridgeline

  • 1,800 miles
During acceleration vehicle loses power for several seconds. Intermittent failure while merging onto high-speed highway.

- Hollister, CA, USA

problem #9

Apr 132018

Ridgeline

  • 100 miles
Water enters between the two flaps on the capless fuel filler. If temperatures are below freezing the outer flap will freeze. Happens when it is raining or going through a car wash. You can sit there and push in the outer flap and see water streaming out of it.

- Joppa, MD, USA

problem #8

Jan 122018

Ridgeline

  • miles
Water is entering the area between the inner and outer flaps on the fuel filler neck and freezing. Fueling can not be performed until the ice is removed. Water entering this area will also cause fuel contamination in warm months with engine failure.

- Wilbraham, MA, USA

problem #7

Feb 072018

Ridgeline

  • 700 miles
Ice build-up in fuel fill neck causing inability to refuel. Ice forms on flap inside fill neck preventing introduction of fuel fill nozzle.

- Milford, OH, USA

problem #6

Jan 032018

Ridgeline

  • 1,600 miles
Water gets in between the first and second flap of the capless fuel filler neck and freezes. This happens when it is raining and the temperature drops below freezing. If the temperature is above freezing the water just sits between the two flaps. I don't know when (stationary, in motion, turning etc) it is getting in there. It happens when it is raining.

- Stormville, NY, USA

problem #5

Feb 082018

Ridgeline

  • 650 miles
The capless gas fill system allows water to get in the fill neck. The water can then freeze and make it difficult or impossible to put a fuel nozzle into the vehicle. The only way to temporarily correct the issue is to melt the ice.

- Pittsfield, MA, USA

problem #4

Feb 022018

Ridgeline

  • 900 miles
In the winter water gets into the fuel filler neck causing the car unable to be filled cannot put the nozzle in recommend put a seal on the inside of the door so the door will seal and water won't enter between the cover

- Avon, CT, USA

problem #3

Jan 062018

Ridgeline

  • 7 miles
Capless fuel filler defect. Water gets in chamber and in freezing temperatures, drainage holes get plugged with ice and subsequent water enters, builds up, creates blockage and prevents flap from opening and vehicle cannot be gassed up. Not being able to put gas in vehicle and being stranded in sub-freezing temps is dangerous to say the least. Read more description of the problem at Ridgeline owner's group forum: www.ridgelineownersclub.com/forums/185-2G-problems-fixes-tsb-S/157474-gas-filler-neck-locked-frozen-water-inside-23.html

- Morristown, NJ, USA

problem #2

Jan 042018

Ridgeline

  • 1,900 miles
Water gets in fuel filler cap (outer hinge) and freezes. Ice dam in the fuel filler area prevents fuel hinge from being opened, which prevents vehicle from being fueled. Vehicle was stationary when I discovered the problem (parked next to the fuel pumps). Has happened on two separate occasions.

- Fairborn, OH, USA

problem #1

Dec 282017

Ridgeline

  • 1,500 miles
Water collects behind capless fuel filler flapper and in cold temperatures, an ice plug forms behind flapper. Ice plug prevents opening flapper to insert gas nozzle and and inability to refuel vehicle.

- South Park, PA, USA