10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 7,926 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I-??m hearing impaired and cannot get in contact with Honda online. Recall KCK 22V-867 RVC. I already replaced the item 2 years ago and want Honda to reimburse me for the parts.
- Cloverport , KY, USA
The backup camera has stopped working, at least the imaging part. This makes backing up riskier, especially in parking lots, driveways or where pedestrians may be behind me. I have not been to the dealership yet as it failed today but this seems a common complaint for Ridgeline owners online. I have not had others inspect this problem yet. There was no warning, yesterday worked fine, today it doesn't work. I took a picture of the broken wiring harness at the corner of the tailgate, looks same as what I found online. Truck is a 2018 model with between 70 and 80K miles.
- Fayetteville, AR, USA
Rear safety camera does not work and can be inspected. Cannot see via camera when backing up. Has not yet been inspected by anyone but myself and no outside party has yet been contacted. There were no warning signs other than black screen when in reverse. Broken wires can be visibly seen at driver's side tailgate hinge point. Appears to be flawed design that does not allow for sharp bending of wires on repeated usage of tailgate.
- Bismarck, ND, USA
What component or system failed or malfunctioned, and is it available for inspection upon request" Rear camera wire harness has failed. When vehicle is in reverse the screen displays a black image. Vehicle is available for inspection upon request. Please see attached image. These wires are visible when the tailgate is open. How was your safety or the safety of others put at risk? The rear camera adds tremendous safety information as I reverse the vehicle. In every situation this information is valuable; more so in a neighborhoods like the one I live in. Has the problem been reproduced or confirmed by a dealer or independent service center? No. I will mention it during my next routine service. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" No, first signs were the camera would fail sporadically, now almost permanently. Sometimes after opening/closing the tailgate the camera will work until the tailgate is opened again.
- Flemington, NJ, USA
The rear camera shows black when shifting into reverse. Upon checking it appears the wire harness that contains the wiring from the camera to the dash is cracked. P/N32109-T6Z-A00. Approximately 40 other vehicles in the 2017-2018 years have experienced the same problem.
- Hays, KS, USA
I have had 2 windshields crack in this vehicle. I had to have it replaced 2 years ago when a small rock cracked the entire bottom of the glass. The 2nd incident happened on July 2nd, 2022. A rock hit the windshield in the mirror area and caused a huge chip. I do not think this is normal. It sounded like a small explosion when it hit.
- Bellefontaine, OH, USA
A fire started in the engine compartment of the 2018 Honda Ridgeline. The vehicle was being driven while towing a lightweight trailer. The driver pulled over to allow vehicles to pass and check the trailer. The driver allowed the engine to idle. As the driver returned to the vehicle she smelled and saw smoke then saw flames appearing from under the hood near the windshield on the driver's side of the vehicle. Recall work was performed under NHTSA Recall 19V-053 10/09/2019.
- Winston Salem, NC, USA
2018 Honda Ridgeline rear back up camera has stopped working 04/02/22. Seems to be a common issue. Clearly can see damage to wires from the tail gate.
- Linthicum Heights, MD, USA
My backup camera has stopped working only a month after buying the vehicle. The issue is consistent with others filed against Honda for this model, with the wires clearly severed due to how it was manufactured in the tailgate door. Honda refuses to cover the repair despite this being a known complaint
- White Plains, NY, USA
The wire harness connecting the backup camera wears upon repeated use of the tailgate and breaks the wires inside the harness. This renders the camera inoperative and creates a hazard to surrounding people because they are not visible if behind the vehicle when the vehicle is in the process of backing.
- Aviston, IL, USA
Back up camera periodically fails. Noticed it today but has happened off and on for the past year.
- The Woodlands, TX, USA
The vehicle alarm went off for no reason the keyless remotes stopped working locked out of vehicle backup manual key would not work researched issue on the internet many same vehicle owners had same problem
- Bridgewater, MA, USA
Backup camera quit working. Inspection of wiring harness going to tailgate shows wire loom disintegrated, wires broken. Consulted Honda Ridgeline forum, found this thread with 10 pages, 192 posts from 71 participants: Https://www.ridgelineownersclub.com/threads/2017-2018-broken-tailgate-harness-causes-backup-camera-failure.217776/ truck has only 50,000 miles on it. Photo attached is left side of tailgate hinge where wire loom enters tailgate.
- Acworth, GA, USA
Back up camera wiring harness placed in spot that inevitable damage will occur that breaks wiring for back camera to be visible. Tailgate opening two different ways, places the wiring against a metal border, damaging plastic harness. Camera goes completely black, then stops working. Honda denies any recalls even with multiple complaints of owners from 2017 models to 2020. When vehicle is placed in reverse there is no visible camera to be seen.
- Kettering, OH, USA
Whenever I drive the vehicle, my left foot goes numb after driving for only 5-15 minutes. My left foot and leg are very painful for the balance of the day anytime I drive the Ridgeline. (I am of average height and weight.) I have reached out to the Honda dealership and american Honda (see correspondence) and they have not been helpful. I believe the problem is with the driver's seat, but it could also be in the floorboard of the vehicle. I stopped driving it for 2 weeks, and all my leg issues went away. When I resumed driving, the problems reoccurred. It happens every time I drive the Ridgeline. I purchased the vehicle brand new at maita Honda in citrus heights ca on 12-31-18.
- Gold River, CA, USA
- Pickerington, OH, USA