9.0

pretty bad
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
2,285 miles

About These NHTSA Complaints:

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problem #12

Mar 082022

Ridgeline

  • miles
Severe hood vibration, bouncing and shaking present at various highway speeds (55mph-65mph). VIN was included in NHTSA Campaign Number: 21V932000 (Structure, Latches, Locks/Linkages). Upon visual inspection hood latch was significantly loose. Gaps evident in seal of hood and severe vibration of hood presented and remain present following recall/repair. The vehicle was brought to the dealership upon reciving recall notice. Dealership installed striker plate and tightened loose hood latch. (03/03/2022) However, hood continued to vibrate, bounce and shake at highway speeds after initial repair; noticed only after leaving dealership. Consequently, vehicle has been returned to the dealership two additional times for same safety complaint: severe hood vibration. (Vehicle returned again 03/04/2022 and 03/21/2022). Dealership was informed of continued severe vibration and failure to address the vibration and bouncing of hood resulting from air entry through gaps between hood and grill each time vehicle returned to dealership. Despite consumer informing dealership vehicle's hood was continuing to show severe vibration, shaking and bouncing at highway speeds, the dealership indicated they did all they could; all is safe and the hood does not get secured on sides, just at front latch. Dealership informed consumer nothing more could be done. Consumer found dealership's explanation; subsequent failure to address and correct vibrating hood safety issue unacceptable and is reporting this vehicle's hood vibration as a continued safety problem as it remains a clear and present danger at this current time. Continued, natural wear, tear, and strain caused by vibration and bouncing of the hood, resulting from air entry through gaps between hood and grill, remains clear and present danger of hood unexpectedly opening while driving increasing the risk of a crash resulting in potential injury or death.

- Newburgh , NY, USA

problem #11

Feb 072023

Ridgeline

  • miles
When the tailgate of the Ridgeline is open like a door it slams shut hitting the person loading something into the bed in the back. The hinge isn-??t strong enough to hold the door open. The truck has to be parked on perfectly level ground to keep this from happening. Honda has been made aware of this problem.

- Martinsville, VA, USA

problem #10

Sep 102019

Ridgeline

  • miles
Hood is warped because of 3 years of it not latching properly. Recall did not fix the problem. According to the recall, if the hood is damaged they are supposed to replace it, which it is damaged. Honda Autonation 104 refuses to do so saying "this is normal" and I have provided Honda service people that will vouch for us. Provided photos and videos. Safety is put at risk for the driver and passengers along with other motorists if a failure happens and the hood fly's open at highway speeds it could cause death. Yes has been confirmed by dealer employees and and other service shops. The dealer managers refuse to even come look at the vehicle even when it is there at the dealer. First appeared 6 months after we bought the vehicle brand new from said dealer. Has been documented on many of our oil change visits. Still refuse to replace damaged/warped hood. To add to our frustration, Corporate Honda is also in agreement with the dealership. No one from the dealership or Corporate Honda has ever actually inspected the hood. This vehicle, 2019 Honda Ridgeline, has never been involved in any sort of accident and has been very well maintained and taken care of.

- Federal Heights, CO, USA

problem #9

Apr 022022

Ridgeline

  • miles
Driving at about 60-70mph the hood vibrates or shimmy's. The movement is enough to warrant slowing down in case is opened suddenly. There are no warning lights or messages when it happens. It occurs frequently. I have not visited the Honda dealer yet.

- Murrieta, CA, USA

problem #8

Nov 292021

Ridgeline

  • miles
I was driving at 65 Miles and I felt something wrong was happening, the hood was totally opened while I was driving.its was a windy day and I thought was the wind. I stopped and I closed it very well but the fallowing week I had the same issue with my car.

- Port Saint Lucie, FL, USA

problem #7

Feb 262020

Ridgeline

  • 10,500 miles
Hood flutters on highway. Happens more during windy conditions but can happen anytime while driving on highway. Looks like the hood is going to blow open. Brought it to dealership last year, they said they couldn't find an issue and did nothing.

- West Yarmouth, MA, USA

problem #6

Oct 302019

Ridgeline

  • 9,800 miles
The hood flutters at certain times under turbulence at freeway speeds. It only happens when conditions are perfect so the dealer refuses to fix because he can't duplicate it. It happens in gusty winds or when driving around semitrucks.

- Sunnyvale, CA, USA

problem #5

Nov 132019

Ridgeline

  • 3,500 miles
The hood moves up and down while driving at highway speeds. Especially when encountering strong wind gusts. For instance, if the wind is blowing hard or when you meet semi trucks going in the opposite direction. The movement is significant and very noticeable. The first time it happened I stopped to make sure the hood was latched. There is a technical service bulletin for this problem (tsb 17-083) and dealer applied some adhesive in accordance with the tsb. It seemed to help, but did not eliminate the movement. I am concerned that down the road the hood could come apart or come off.

- Copperas Cove, TX, USA

problem #4

May 202019

Ridgeline

  • 6 miles
Not sure that it's so much of a safety issue, as it is a black paint issue. I bought the truck in the early part of May 2019. I washed it a week later and noticed black bubbles toward the drivers back window. When I had problems getting the truck to pass emissions. I took it to the dealership. I pointed it out to the saleswoman. She didn't say much. So today I washed my truck again. Noticed 2 chips down to the primer on the hood. I took pics. I know we have a 7 year warrantee on the paint and interior. My problem is I'm afraid the repaint will not be nor last as long as the original paint job. I paid 53K for the truck with 6 miles on it. Now I'm the one with the burden that it might have to be repainted. I feel they need to look at their black paint. Make sure that the paint is reliable. I took pics. They could be better. I can take more. I'd also be willing to take the truck down so they can analyze the paint.

- South Lake Tahoe, CA, USA

problem #3

Jan 162019

Ridgeline

  • 15 miles
The hood on the 2019 Honda Ridgeline always jumps up ad down and vibrates violently at highway speeds. It is very unsettling since it is only held by a very lightwieght latch with a lightweight rivet to to the frame. I expressed this concern to the dealership when I took it in for the fuel pump inspection recall. They reattached the rubber gasket on the hood but there is no change in this problem. My concern is that the latch will let go under this stress and the hood will fly up on the highway.

- St Pete Beach, FL, USA

problem #2

Mar 192019

Ridgeline

  • 1,000 miles
The hood vibrates and bounces at highway speeds as if the hood is not completely latched.

- Allison Park, PA, USA

problem #1

Mar 072019

Ridgeline

  • 2,600 miles
The hood vibrates and bounces at highway speeds as if the hood is not completely latched. Also, the hood does not latch easily. It takes considerable force to get the hood latch to secure. The Honda dealership, where the vehicle was purchased, was notified of this on two separate occasions. The first was when the vehicle was brought in for the fuel pump inspection recall. On this visit the hood bolts were torqued to spec. The second time, an inspection of the hood revealed the adhesive holding the hood bracing had separated from the hood. It also showed the hood hook was hitting the hood latch off center (scratches on one side of the hook) making it difficult to close and latch securely.

- Midwest City, OK, USA