10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #3

Jun 252023

Ridgeline

  • miles
Sudden spontaneous moonroof explosion. Traveling at approximately 60mph I experienced a spontaneous explosion of the moonroof while it was closed and the headliner was closed. Glass flew into following traffic. There was no oncoming traffic and we were not following anyone. Sky-??s were clear and the road was dry and paved. This was a loud and distracting event and if the headliner cover wasn-??t closed it could have been much more serious. This happened around 10am MDT yesterday June 25 2023. The vehicle had about 20300 miles on the odometer.

- Phoenix, AZ, USA

problem #2

Mar 222022

Ridgeline

  • miles
I received a Recall Notice #21V-932 per Honda Service Bulletin 21-086 and took my 2020 Honda Ridgeline in on March 22, 2022. The recall notice specifies that gaps between Hood Seal and Grill allow for air entry that leads to hood vibration allowing the hood latch to break loose and hood to open while driving. I have such an air gap and to make matters worse this gap also allows elements to enter my engine compartment getting everything wet/soiled- including electricals. After the recall repair was competed, I still had a sizable air gap between the hood seal and the grill. The Dealer Service Department Manager said it was operating according to Honda Specifications and that-??s all he could do. I complained and he said he would contact Honda Motors of America. He received a reply from Honda Motors that ignored my complaint. My complaint is that Page 15 of this Honda Service Bulletin 21-086 recall notice specifies -??Inspect the resting position of the hood seal. Ensure that the hood seal is making contact along the front grill-??. After repair, my vehicle still has a good size air gap between the Hood Seal and Grill which does not meet the repair requirements of the Recall Notice. Not only that, the repair on my vehicle did not address the Root Cause of the problem which is to prevent air from entering and causing vibration. And this could be on many Honda vehicles! I tried to attach a Word Document with additional information but your system would not allow. Please contact me using email because I have hearing loss from Vietnam War and communicating over the phone is very difficult for me!!!!

- Grand Island, NY, USA

problem #1

Jan 112022

Ridgeline 6-cyl

  • miles
The February 2022 edition of Consumer Reports, page 19, identifies 2017-2020 Honda Ridgeline (and others) as having a faulty Hood Latch that could release as the vehicle is in motion thereby blocking the driver's view of the road. I cannot find any evidence on your website or that of Honda's about a recall or a fix for this issue. Please look into this matter and get back to me as soon as possible. Thanks [XXX] email: [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

- Chico, CA, USA