8.8
pretty bad- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,764 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact's son owns a 2020 Honda Ridgeline. The contact stated that while her son was reversing, the vehicle shifted to neutral independently. The warning message "Stop. Driving when Safe. Transmission Problem, See Manual." Was illuminated. The contact's son shifted to reverse and continued to drive the vehicle. The contact stated that the failure reoccurred twice the next day while reversing. The contact's son turned off and parked the vehicle. The vehicle was towed to the dealer where the failure could not be replicated. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 11,721. Consumer traded in this truck on 2/14/2022 and traded up to a 2022 Ridgeline. Consumer had the truck for a week and it did the same thing.
- Allegany, NY, USA
Driving up a grade my small dog move forward onto forward part of console and steped on gearshift buttons and vehicle shifted in to neutral. Engine rev. Up to 5000 RPM. Had to remove dog from gear shift panel slow down engine and vehicle back in gear and excelerate away from large truck approaching the rear of my vehicle. Vary scary, why does Honda put a push button transmission controls on a console between the seats.
- Orangevale, CA, USA
Honda vehicles equipped with the zf-9 speed transmission cannot be placed into "neutral" if the vehicle's battery is flat. A special Honda tool that is not included with each vehicle, is the only way to place the zf 9 speed transmission into neutral, to allow for towing, or physically moving the vehicle out of traffic, if the vehicle's battery fails. Honda should include this tool #07aaa-tz3A100 lock release, with every Honda equipped with the zf 9 speed transmission.
- Timonium, MD, USA
2020 Honda vehicles that are equipped with the zf 9 speed transmission are impossible to place in neutral, if the battery is dead. Honda sells a tool (Honda 07aaa-tz3A100 lock release) for $225. Using this tool is the only way to place these vehicles in neutral, if the battery is dead. Honda should be including this tool free of charge in every 2020 vehicle equipped with the zf 9 speed transmission.
- Timonium, MD, USA
- Menomonee Falls, WI, USA