10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 37,900 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Unsafe Hyundai manufacturer defect. Better business bureau auto line arbitrator arthur C. devine has determined that Hyundai has manufacturer defect of motor mounts. Documents to the arbitrator indicate this is an unsafe condition in that the suspension could separate from the vehicle. Hyundai is? not safe. The BBB claim is hyu1216311. From a May 12 hearing the problem results in an unrepaired constant vibration throughout the passenger compartment with the car idling in park. All Hyundai models should face recall for this dangerous condition. Hyundai officials have refused to fix the condition, motor mounts, and suspension, claiming the unsafe vehicle is "normal" and "operating as designed." Other online reports support that claim that the suspension is not securely bolted to the body. See www.Hyundai-blog.com/2012-Hyundai-Accent-debuts-as-verna-compact-sedan. see www.slideshare.net/kefferhyndai/2010-Hyundai-Accent-keffer-Hyundai-in-matthews-nc. Hyundai officials have also refused to issue their engineer vibrometer and accelerometer tests on the passenger compartment. Arbitration decision issued May 24 2012.
- Los Angeles, CA, USA
Purchased approx Aug 10 2011 from carmax. Noticed vibration or shudder from steering wheel in park and idling, more pronounced on right side of engine, right side of car into back seat. Some vibration and shudder while decelerating at speed and around 20 mph. Took the car to Hyundai around September 2011. They claimed the car had 4 motor mounts (engine and trans I assume) and that 2 of the mounts were bad. At different times they described the mounts as "broken", "cracked", and "stretched". they installed the two mounts (lower front and back location to me) calling them "revised". I asked to see the bad mounts but they did not show them to me. The repair reduced the side vibration by about 90% but the vibration was still there. The steering wheel vibration is unchanged. I immediately took it back to the dealer and also to. Both service managers and technicians said the remaining vibration is "normal" (their words) but they put down on the repair sheet that the vibration was gone which was not true. I told them the vibration is not normal especially for a brand new car that costs over $12,000. They said all Hyundai 4 cylinders have the same vibration. The vibration remains. I have read online two Hyundai technicians who claim the vibration could be caused by defective upper engine mount, loose timing chain or belt, defective harmonic balancer. I have seen this week a video on the Hyundai sonata and its vibration; my car makes the same vibration and noise, almost like one of the plugs is missing. (I had an engine diagnosis and it said all electrical is ok; no check engine codes are showing). I have also read about the September 26 recall of the Hyundai sonata for vibration problems. I think the 2010 Hyundai should also face recall since the dealer has admitted the vibration. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6)
- Los Angeles, CA, USA
The contact owns a 2010 Hyundai Accent. The contact stated that the vehicle was taken to the dealer numerous times for the ignition, battery and problems with stalling. The dealer performed a diagnostic that located the failures at the battery cable, the ignition wiring system and the front suspension was corroded. In addition, the engine oil container and starter motor connector was also corroded. The dealer replaced the battery cable and several other unknown parts but the failure was not corrected and the vehicle continued to stall. The vehicle was not further repaired. The failure mileage was 1,200 and the current mileage was 3,000. Kmj
- Brooklyn, NY, USA
- Burleson, TX, USA