10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 31,831 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The instrument panel stopped working preventing the ability to determine speed or gas guage. Lights on the instrument panel dis engage when headlights are turned on.
- Barbourville, KY, USA
I received this notice of a safety recall for my 2012 Hyundai accent in late October. Hyundai stated that a remedy would be available in late November. Now it's late December, and I've heard nothing from Hyundai. This safety recall sounds urgent and incredibly dangerous; I don't feel safe driving or parking my vehicle anywhere because according to them, it can catch fire at any moment. Despite this, Hyundai hasn't provided any more solutions other than parking my car outside, which doesn't solve the issue with driving it and frankly isn't any more safe. Hyundai isn't responding quickly enough at all for how urgent this issue is, even though several vehicle fires and thermal incidents have already occurred due to this very issue. It's ridiculous that they state the vehicle is safe to drive, yet they admit that the vehicle can catch fire while it's being driven. At this point, the government needs to step in and hold Hyundai accountable, for the sake of public safety. They need to be made to provide a solution that actually solves the problem, even if it isn't cheap to do so.
- Burbank, CA, USA
This car has a recall which put my child and others at risk. It also has a recall for excessive corrosion, which has made the suspension unrepairable. It only has 124K miles. I would like Hyundai to take the car from me and give me the remaining value so I can reimburse my child, who had to buy a car that was safe to drive.
- Fort Collins, CO, USA
Driving down the highway car caught fire
- Slatington, PA, USA
Jul 02,2020 manufacturer recall number193 NHTSA recall number20V393000 recall statusrecall incomplete summary Hyundai motor America (Hyundai) is recalling certain 2011-2012 Hyundai elantra and sonata hybrid, 2012 Accent and veloster vehicles. The 12V accessory socket outlet may have been over-tightened during installation, possibly disabling the thermal fuse and allowing the outlet to overheat with prolonged use, such as by using the tire mobility kit air compressor to inflate a tire. Yesterday, 2020-10-19, since I never owned the original air pump, the dealer (vision Hyundai - henrietta New York) refused to repair my vehicle. But both he and you (NHTSA) seem to be making a seriously egregious error in logic. Any third party device which plugs into the 12V accessory port could cause the same risk of fire because it is the *port* which is defective, not the air pump. That's what the recall notice says, I quote from above: > the 12V accessory socket outlet may have been over-tightened during > installation, possibly disabling the thermal fuse and allowing the > outlet to overheat with prolonged use, Hyundai's proposed work-around of using a direct to battery harness connection is ridiculous on two counts. 1. it doesn't solve the root-cause problem. 2. it requires customers to manually connect wires to the battery, something that we know can be dangerous. I quote: Per your own research data: From October 1993-September 1994, there were 581 injuries from checking the battery cables, and 444 injuries from jump starting the battery. For a total of 1025 injuries in one year alone! (data from table 1) (retrieved 2020-10-20 from https://crashstats.NHTSA.dot.gov/api/public/viewpublication/97840 ) surely, you (NHTSA) wouldn't endorse a solution which has worse safety hazzards than the original problem. Would you?
- Rochester, NY, USA
All power windows have gone out cannot roll up all motors out 280 each to replace only 60K miles
- Dallas, TX, USA
The switch for the windows in the back suddenly stopped working. There was a loud pop! and suddenly the windows couldn't be raised back up and instead stayed at half mast. It happened to one rear window, and then a couple months later, happened to the other. I have to manually push the windows up with my hands when the rear windows fall.
- La Puente, CA, USA
Got car in 2011 in 2015 it stopped working after making loud noises that began with a chirp, found out it was alternator and battery. Had to borrow to fix it it was $700 +. 14 months later it did it again, the shop guy was so angry he contacted his parts guy and got another alternator, I had the car towed to joseph's garage and they installed the second alernator! now its doing it again!!!! I cannot keep doing this. Going to ftc, BBB, and attorney general. Also federal consumer protection.
- Hanson, MA, USA
On Saturday March 23, 2019 I was driving my 2012 Hyundai Accent on the highway. I was traveling in the left hand lane, on cruise control, going about 73 mph. A semi-truck in the right hand land a few hundred yards in front of me moved over into my lane due to a construction zone ahead, so I attempted to turn off my cruise control to slow down for the merging semi-truck. I applied the brakes but my car did not turn off cruise-control or slow down, but instead accelerated. I attempted again to hit the brakes to turn off cruise control, but again the car did not slow down. I tried both the cancel and the on/off buttons on the steering wheel, but there was no way to disengage cruise control. I was quickly approaching the semi-truck and was unable to slow down my moving vehicle. In order to avoid rear-ending the semi-truck at highway speeds, I was forced to veer left off the highway onto the soft shoulder, and was traveling locked on cruise control at 73 mph halfway on the grass median and halfway on the rumble strip of the soft shoulder. The brakes and steering wheel switches were still not working, regardless of how much I applied the brakes or what combination I hit the switches. I was finally able to get my car to slow down by hitting the clutch and stalling my car. This was an absolutely horrific incident, and I am lucky to have been uninjured and to have avoided what could have been a very serious accident.
- Columbus, OH, USA
I start the car and the air bag sensor comes on and stays on, then the passengers seat belt comes on whien I have a passenger seated there. I feel this is a saftey issue and hyundaii should fix it!!!! I contacted Hyundai customer support, they stated its my problem and they would not help.
- Yerington, NV, USA
Car would not start. Found information online regarding several complaints about a transmission shaft sensor and a quick fix by placing the car in neutral and back to park. Used this fix and car subsequently started.
- Naples, FL, USA
For some reason now since moving my driver side door will not open from the inside. Also the motor for the windows is acting like it doesn't want to work I have a hard time closing windows once they are out down. Help.
- Culdesac, ID, USA
Around 50000 miles the car would over rev about 1000-2000 RPM when the clutch was released and foot off of the gas. It has progressively gotten worse. Now it will on its own while standing at idle run up to 5000-6000 RPM without warning and the only way to stop it is to turn the car off. When in gear, the car will accelerate without warning. If you depress the clutch, again it will run up to 5000-6000 RPM. The problem becomes exacerbated in warmer weather and lessened in cold weather. During the 12/24 heat wave here in pa, the car was undriveable and dangerous as I could not depend on it not "taking off". the dealer updated the software on 12/22 which did not resolve the issue, and no codes were found in the computer! before 50,000 miles everything was fine.
- Bethlehem, PA, USA
The contact owns a 2012 Hyundai Accent. The contact stated that it took several attempts to start the vehicle without warning. The failure recurred on several occasions. The contact also stated that the vehicle was towed to the dealer on five separate occasions. The failure was unable to be determined. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 30,000.
- Ft. Worth, TX, USA
7/15/2012, while pulling off from a stop oil and battery light illuminated and vehicle lost power. No check engine light. Approximately 10 minutes later, vehicle experience same problem. Shutting vehicle off and restarting corrected instant problem. No fault codes stored. Dealership removed, cleaned and re-installed throttle body and suggested using only exxon, mobile or shell gasoline. 7/17/2014, while sitting at a stop light, oil and battery light illuminated and vehicle stalled. Would crank but not start. Vehicle towed to dealership. No fault codes stored. Dealership replaced high pressure fuel pump. 7/31/2014, picked up vehicle from dealership following fuel pump replacement. Drove vehicle 14 miles, when pulling off from a stop, oil and battery light illuminated and vehicle stalled. Restarted vehicle and drove approximately 100 yards, oil and battery light illuminated and vehicle stalled. Upon restart vehicle went into "limp mode". dealership diagnosed problem as being the computer. 7/18/2014 dealership called and advised Hyundai tech line directed replacement of transmission range switch not computer. 8/15/2014, while pulling off from a stop oil and battery light illuminated and vehicle stalled. Restarted vehicle and took to dealership. 8/16/2014, no fault codes stored. Dealership advised nothing wrong with vehicle but will continue to drive. 8/18/2014, about 10 miles from dealership, while pulling off from a stop oil and battery light illuminated and vehicle lost power. 8/19/2014, dealership advised no fault codes were stored and Hyundai tech line advised to replace low pasture fuel pump, fuel injectors and fuel rail.
- Yorktown, VA, USA
After pulling out from a stop vehicle would not accelerate and went to an idle mode, oil light and battery light illuminated but no check engine light. Vehicle was turned off and restarted and everything worked fine. Vehicle experienced the same problem about 20 minutes later. Vehicle was taken to Hyundai dealership and the tech experienced the same problem during test drive. Vehicle did not store a dtc error code to dealership called tech line who advised to remove and clean throttle body. Vehicle was driven for 1 1/2 days following repair. Today while stopped at an intersection same problem occurred, oil light came on, battery light came on and vehicle went to idle mode. Vehicle was shut off and would not restart. Had to be towed to dealership.
- Yorktown, VA, USA
I was driving down the road during the day and looked down and my high beams were on. I wasn't sure why since my lights were in the off position. I tried playing with the lighting switch on the inside of my car, and it finally turned off after flashing the high beams on and off with the switch a few times. I took a picture, and then started driving, about a mile or so down the road, the high beams came back on, so I headed toward the dealership, and people were moving out of my way on the two lane highway since my high beams were on. The said without being able to duplicate the issue, they couldn't be sure why it happened. When it happened again, I took my car to the dealership with it happening and they played with the switch to get them to shut off and told me I had no clue how to work my lights, that my day time running lights were on, and when I informed him my car didn't have them, he didn't believe me. I kept going back and even had my lawyer get involved since they said nothing was wrong. There were even times when I started my car with the remote start and the high beams came on themselves, and I drove all the way home with no other exterior lights on since I hadn't realized the lights weren't on, since the headlights had been on. Finally went to a shop that they work hand in hand with to install remote starters and remote door unlocks, and they had to call the dealership to tell them that the lighting switch was bad. Before they were called, they told my lawyer I paid bottom dollar for my car and I might as well submit a lemon law request, but they were not going to fix it.
- Barnegat, NJ, USA
- Akron, OH, USA