The car is has a very low body. As such, it gets damaged every time the car goes over a bump. The car has not yet hit 100,000 miles and it is already falling apart. I reached out to Hyundai and asked them to take a look but they declined.

- New York, NY, USA

Our 2013 Hyundai Accent caught on fire was burnt so badly that the passenger front ttire melted. The fire started in the engine compartment. The vehicle had been parked for approximately 7 hours in the parking lot at work when it was reported to be on fire.

- Melbourne, FL, USA

I was in an accident on October 14, 2013 where I struck a deer head on at 50mph and the airbags did not deploy. I wrote to Hyundai and complained, and after their "investigation", they determined that I was not entitled to any assistance. Well, two nights ago, on Wednesday, December 18, 2013, I struck and went under a Ford F150 truck. I was pinned in the vehicle. My airbag did not deploy - again. How am I to feel safe in this vehicle? their "investigation" said that the airbags were in working order and that simply hitting a deer would not make them go off. Well, this time I hit and went under a vehicle and was pinned in my vehicle and they still didn't go off. I am so disappointed in Hyundai. This was my first new car. And it has lasted me 1 1/2 years, not even. I was not cited for the accident as the officer said it was not my fault. My insurance company is considering totaling the vehicle. I am beyond upset. I'm opening another complaint against Hyundai, maybe they will "get it" this time. This is unacceptable!!!!!

- Chesapeake, VA, USA

On Monday, October 14, 2013 I was traveling East bound on US17 in suffolk, va at approximately 8:30pm at the posted speed limit of 50mph when I struck a full-sized male deer head-on. He came out of nowhere - he was notin the road or my line of vision prior to me striking him. The vehicle came to an abrupt halt, but no airbags deployed. The deer flew into the median, where it died. I immediately contacted the local police and I have an incident report. I then contacted my insurance company and arranged for the vehicle to be repaired. No one can tell me why the airbags did not deploy. I have pictures from all sides of the vehicle detailing the damage. I would think that a head-on collision at 50mph would warrant an airbag deployment. I no longer feel safe in this vehicle, and am now afraid to drive at night. I have filed a complaint with Hyundai directly, and they have sent me a laundry list of items that they wanted me to provide to them. Per my phone call with them this morning, that information was received on 11/04/13. On 11/24/13, the "independent investigator" contacted me regarding a visit to my vehicle to make a download for Hyundai the next day. He did so, and took a lot of pictures and was with the vehicle for over an hour. I also forwarded him the photos that the repair shop took. Last night I called again, and was given the name of "[xxx]" as the one assigned to my case. To date, I have yet to have any correspondence with this [xxx]. I am very dissatisfied, I fell unsafe, and am completely frustrated with Hyundai right now. The airbags, per their own manual, should have deployed at a head-on 50mph crash. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chesapeake, VA, USA