My 2016 Hyundai accent engine has all of sudden stop working and i have explained to multiple shops and my insurance that i was deployed for a whole year and the car was driving fine and once I came back it just wouldn-??t crank. Two Hyundai shops informed me that the engine is locked up but neither shop provided a thorough investigation as to why this has happened. There were two-three major hurricanes in Texas where it was stored while I was deployed in Kuwait and Iraq from march 2023- march 2024 as well as another hurricane in Georgia where i am currently located now which happened September 2024. The engine is locked with no explanation as to how and a Hyundai representative by the name of don who provided the goodwill repair on July 09 2024 and i had it towed to Hyundai in Marietta and they looked and provided the same explanation that the engine is locked and to get it replaced with no detailed reasoning why. My safety has been at risk due to driving across states and town to get this vehicle serviced properly and causing mental anguish and depression as I am not able to get to where I need to go everyday which is causing friction in relationship and I am missing important events. I emailed the CEO Randy Parker and his executive assistant Amanda has done nothing but further deny the goodwill with no explanation on how, why, what, when. No, the problem was not confirmed as again it was no detail reasoning behind how the engine locked when it was working fine before returning from overseas. The vehicle was inspected by the local Hyundai dealerships in Killeen Texas and another in Marietta, GA and only inspected by one adjuster recently on October 10, 2024. There was no check engine illuminated in the car once I returned from overseas as it has not been driven much. There is still no check engine light illuminated even after all the shops checking. To make this right, I would like for Hyundai (HMUSA) to honor the goodwill REPAIR and or REPLACEMENT of the engine.

- Atlanta, GA, USA

Component/System Failure: The component that has malfunctioned is the engine. This issue is critical and affects the vehicle's overall performance. The malfunctioning engine is available for inspection upon request, and I am willing to facilitate this inspection to substantiate my claim. Safety Risk: The engine's failure poses a significant safety risk, including potential engine stalling or loss of power while driving, which could lead to accidents or collisions. The ongoing issue has compromised my safety and that of other road users. Confirmation of the Problem: The problem has been confirmed by [Dealership Name/Independent Service Center]. They have verified the engine issue and noted it in their service records. I can provide documentation from this service center upon request. Inspection by Manufacturer or Others: The vehicle has been inspected by [Dealership Name] and Hyundai Motor America (HMA) corporate. The problem was also discussed with Hyundai representatives, including Amanda, who is aware of the issue and the relevant maintenance records. There has been no inspection by police or insurance representatives related to this specific issue. Warning Lamps, Messages, or Symptoms: Prior to the engine failure, there were several warning lamps and messages indicating engine problems. These symptoms first appeared on [Date of First Warning], giving preliminary notice of the impending failure. Despite these warnings, the necessary repairs or goodwill intervention were not provided. Given the seriousness of the situation and the impact on my daily life, including the necessity to use rental cars, take time off work, and travel extensively, I request the following: Immediate Approval of Goodwill Repair: Reassess and approve the goodwill repair for the engine issue based on the accurate maintenance records provided. Compensation for Inconvenience: Compensation for time off work, rental car costs, travel expenses, and emotional distress caused by this situation.

- Atlanta, GA, USA

2016 Hyundai Accent SE 86,000 Miles. My car has no acceleration I don't get on the highway due to This issue. It feels like the car is Going to stop but it doesn't. I have To put the drive pedal to floor. To get desired speed. Also I have to put oil in the care Weekly. Even after a oil change No oil is leaking to the eye. I ride around with oil in my Car. Hyundai has been ineffective With any help the service manager Say alot Hyundai McDonough Ga The service manager said he Would do a diagnostic test When i get to the dealership At appointment time. That when He change everything around So Hyundai absolutely suck. No check engine light come on Due to my financial situation Im unable to pay the high fees For a diagnostic test. So i keep Oil in the car and don't get on The highway.....

- Mcdonough , GA, USA

This vehicle has totally destroyed and flooded by hurricane maria 09/20/2017.I made claim and insurance did not declared it as " lost" because it has a new vehicle.safety features on steering wheel wont function, dash, radio, floor, seats, rear trunk was flooded. According to the manufacture company, the vehicle lost it's warranty because it has flooded. I don't need an accident and experiment air bags failure, all media system don't work to keep my hands on steering wheel.

- Gurabo, PR, USA