6.0
fairly significant- Typical Repair Cost:
- No data
- Average Mileage:
- 13,800 miles
- Total Complaints:
- 2 complaints
Most common solutions:
- not sure (1 reports)
- replace shields (1 reports)
We bought brand new 2017 Hyundai Accent hatchback in May 2017. Only has 13,000 miles on it now. While driving on the highway in only 3 inches of snow for approx. 2 hours we noticed a noise that sounded like something was dragging. Upon inspection, the right and left side undershield components that protect the brake lines were shredded and hanging down and dragging on the ground. The shields are made of some kind of fiberboard that broke from the constant snow hitting it from the tires. Only the edges closest to the outside on both shields were shredded, proving that I didn't run over something, like the dealership tried to tell me. What!! I can't drive in the snow, 3 inches!!
If Hyundai can't back up their car products after just 10 months on the road, only 3 of which were winter then they have no business selling cars in New England where it SNOWS!! This product should be made of a stronger material, like maybe... METAL. Come on!! It is under the car!! This is where the most abuse is taken!! Poor design, wrong application of product and Hyundai doesn't care. Like the car, will not buy another Hyundai. They don't care about customer loyalty and don't do the right thing. Would have been an easy fix and I could have been happy! I see a recall in the works!
- Dawn M., Petersham, US
Hyundai fails to acknowledge poor design and refuses to cover cost 300-400. Not suitable for Canadian winters. Problem has happened two years in a row. Service manager at Kingcross Hyundai stated that i should not drive car in the snow. The part could break off and cause an accident or injury.
- Michael V., Toronto, ON, Canada