I purchased my 2020 Hyundai Accent from Shirlie Slack Mitsubishi, in Fredericksburg, Virginia on [XXX]. It wasn't long after purchasing that I began experiencing difficulties with it. The car will shut off when it comes to a complete stop or even if I s for a brief moment to switch gears, for example when parallel parking. Some days it would happen less often, maybe once or twice per trip then other days it would happen every time I came to a complete stop, shutting off in bumper to bumper traffic on the highway even. Because of my warranty through my dealership and Hyundai, I cannot take it anywhere else to have work done on it. Therefore I have been to this Hyundai for this issue three separate times now. The West Broad Hyundai in Richmond, Virginia. I even tried taking it to a different Hyundai in Richmond and they denied me, saying that I was already in the system at the West Broad location, and that I had to take it there. I have yet to see improvement after having it serviced any of the times. In fact one time after picking it up from Hyundai the problem occurred on my way way home. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Richmond, VA, USA

My vehicle does the same thing as NHTSA ID Number: 11423521 and now I know not to bother taking it in for service for this issue. I was validated when I read that complaint as I have and continue to experience the same non-responsive issue when I accelerate from a complete stop ever since the vehicle was purchased 2020 February. This form asks for a specific date but there is no specific date. It happens every time I drive the vehicle. The issue can be erratic and I never know when I can or can-??t depend on the vehicle-??s acceleration and live in fear of causing a wreck or worse inuring / killing someone else. I get honked at all the time from impatient drivers insisting I pull out while I wait to make sure there is more than enough time to pull out and accelerate safely. Impatient drivers be hanged and pay attention to your own driving.

- Fort Worth, TX, USA