8.0

pretty bad
Typical Repair Cost:
$3,200
Average Mileage:
41,900 miles
Total Complaints:
2 complaints

Most common solutions:

  1. replace engine (2 reports)
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problem #2

Sep 112015

Azera SE 3.8L V6

  • Automatic transmission
  • 46,785 miles

Out of town on work with the Azera, drove there fine, no problems. Next morning driving to appointment car dies at an intersection as I make a right turn. Won't restart. Push it into parking space and try and restart. Not even a click. But battery looks to be fully charged. Have it towed to local mechanic in Independece, KS. He says the engine is locked up, he can't turn it, even with a wrench. Removes oil pan and finds metal shavings. Says that likely a rod bearing disintegrated inside the engine. Engine will need to be replaced. This will be the second time I've replace an engine in this vehicle in less than a year! Last replaced in October 2014. Towed car back to Wichita, costing about $600. Contacted Hyundai Worldwide and Hyundai Motors USA and spoke with Anna at 714-965-3962 to discuss any help or assistance Hyundai could provide considering they warranty their engines for 100,000 miles and I've had two blow up under 50,000. Nothing. Not assistance with purchasing a replacement engine, no tradeout for potential lemon, nothing but "I'm sorry." At this point, I will never purchase another Hyundai again. A shame too, because I like their cars. But the customer service and lack of responsibility to back up their products is unforgiveable. I had my vehicle serviced at the local Hyundai dealership, so I have kept perfect maintenance on the car. They don't care, evidentally.

- scottguggi, Andover, KS, US

problem #1

Oct 122014

Azera SE 3.8L V6

  • Automatic transmission
  • 37,000 miles

Purchased this car in March of 2014 from a dealer in Detroit, MI. Purchased in-part because Hyundai offers a 10 year/100,000 mile warranty on the powertrain. My Azera had under 30,000 miles on it when I purchased it. Driving home from Kansas City in October of 2014, my engine suddenly started smoking and would not operate. Pulled to the side of the highway and called for a tow. Mechanic informed me that the engine had a hole in the bottom, and that the engine had thrown a rod. Had the car towed back to Wichita for a little under $400. Salvage replacement engine with similar mileage cost $2,000, and labor to do the swap ran about $1200, costing a total of $3200. Contacted Hyundai who would not stand behind their product, an engine with about 37,000 miles on it, because I wasn't the original owner, and the warranty drops to 5 years/60,000 miles. I wasn't even close to being over on mileage, my car was just 2 years too old.

- scottguggi, Andover, KS, US