3.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 47,166 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The steering on this vehicle started to have some play in it, including some intense vibrating as I drove down the road. My analysis is that the coupler within the steering motor is made of a flimsy material that breaks down relatively easily. This issue has obviously become clear to Hyundai, as they have created an updated version of the coupler. However, the issue is serious enough that there are many people who have shared about it on forums/YouTube/etc., and is a legitimate danger to drivers, as complete failure of the part could result in failed steering while driving.
- Sandy, UT, USA
The steering malfunctioned. When we tried to turn the wheel the it would slip and the car would not respond or suddenly would. It was very scary because the car could not be steered properly. We took it to the dealer who said the Steering Coupler had failed and needed to be replaced. This component has been recalled and/or warranty extended to cover in other Hyundai models for the same reason but it has not yet been recalled in the Azera. We discussed this with Hyundai Customer Service who confirmed. It was repaired by Hyundai of South Brunswick NJ for $452.34. There is a Technical Service Bulletin describing the problem. This is a common, dangerous Azera failure and should be remedied as it has been for other models.
- Piscataway, NJ, USA
2012 Hyundai Azera, vehicle has 64,000 miles. Has developed a clicking/clunking sound in the steering column when turning the steering left, right, and when hitting bumps. The issue can be replicated sitting still or when driving via a prominent clicking/clunking sound. Steering has become sloppy and dangerous. Research shows it is a defective steering coupler that Hyundai is aware of, which is not covered under warranty. This issue is documented by numerous complaints, yet Hyundai has not provided a recall despite it being recalled for replacement on other Hyundai models using the same coupler.
- Morris, IL, USA
Clicking in steering wheel moving left and right. As it progressed a clunking/rattling noise would occur on pot holes or cracks in pavement. Noise occurs at any posted speeds
- Hales Corners, WI, USA
Steering wheel clicking and rattles when going over bumps while in motion. Clicking happens when stationary.
- Glen Ellyn, IL, USA
Hyundai 2102 azara. Base model. Noted that the steering was starting to stick while making a turn or making small corrections while driving straight on highway/ roadway. Steering not smooth but erratic. Brought to dealer, nappleton Hyundai, and it was diagnosed as having an open circuit in the steering ECU unit. Mechanic told me not to drive car as the condition was dangerous and could result in an accident. I left car at dealer waiting for replacement ECU unit. Car was at dealer for 8 days and then repaired. Repair cost $1100. Tthe car had 59000 miles and was out of warrenty. Contacted Hyundai customer service and requested assistance with goodwill extension of warrenty.Hyundai warrenty would not provide any good will assistance. I have read similiar problems with 2011 Hyundai sonata where the ECU was not properly sealed and moisture got into the ECU causing streeing failure. Hyundai had a recall on those models with the ECU unit during the same time era.
- Palm Beach Gardens, FL, USA
On my 2012 Hyundai Azera the steering coupler is worn out, clunking and needs to be replaced. The sonata and and tuscon are recalled for this same part. The Azera should be as well!
- Southington, CT, USA
Steering coupler failure. This part has been recalled on other models and should be recalled on the Azera.
- Sykesville, MD, USA
The flexible steering coupling failed in our 2012 Azera after 67,000 miles driven. Steering wheel would make a clunking sound and wouldn't be as responsive as normal. Learned this was the same exact part that also failed in the Hyundai sonata and elantra; which had recalls to fix the issue. Due to low sales volume of the Azera, it is my speculation it didn't reach the number of complaints to get attention. However, the part and the part failure is the same.
- Bettendorf, IA, USA
The contact owns a 2012 Hyundai Azera. The contact stated that there was an abnormal rattling sound in the steering while driving. The vehicle was taken to parkway Hyundai (5920 market St a, wilmington, nc 28405, (877) 250-3183) to be diagnosed. The contact was informed that the steering column needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 102,888.
- Wellington, NC, USA
The contact owns a 2012 Hyundai Azera. The contact stated that while driving there was an abnormal sound coming from the steering column. The vehicle was not taken to be diagnosed nor repaired. Millennium Hyundai (265 North franklin street, hempstead, NY 11550, (516) 282-3800) was contacted and informed of the failure. The failure recurred several times. The manufacturer was not notified of the failure. The failure mileage was 27,591.
- Merrick, NY, USA
Coupler gear in steering system is deteriorating, causing a good amount of play in steering wheel an vibrations in steering that is very severe at times at higher speeds, this could be serious an dangerous situation at speed..this is very concerning!!
- Lebanon, IN, USA
Steering wheel has clunking noise and steering is loose. This is a known issue, just like all of the others on this site. Power steering coupler is bad, as identified by Firestone and Hyundai dealer. Hyundai will not replace it as it was not part of the sonata and elantra recall for the identical problem.
- Irwin, PA, USA
Owner and inspection mechanic noticed and observed steering wheel clunking and banging from left to right. Known problem with similar models and use the same part that is defective! 2012 Hyundai Azera steering coupler is faulty and needed replaced per Hyundai dealer and would cost us $282 plus tax. They would not cover the part which is around $10 but want a lot of money for labor. Thankfully we had an extended warranty but we still should have not had to pay for a faulty part. Its happening to many other Hyundai models that use the same part. Car was dangerous to drive feeling the banging while driving and at a stop. Had car repaired and..wow no more banging..vibrations.
- Duquesne, PA, USA
The steering on my car is making clicking clanking noises, the same symptoms that other Azera owners are reporting a defective steering coupler.
- Allendale, NJ, USA
Had my 2012 Hyundai Azera in for pa state inspection an was advised that the steering coupler was going bad I have around 35000 miles on this car. Hyundai has a recall on other model cars of this year but not the Azera for the same problem steering part
- Pittsburgh, PA, USA
Clinking and clanking noise in the steering. This is the same problem reported by others. Sonata and elantra had a recall to replace the part but it was not recalled for Azera. Probably because not as many Azera's have been sold; but unfair that we also have the problem and Hyundai will not fix it. The noise happens when moving the steering wheel, when a bump is hit while driving. Shaking of the steering wheel also happens at detain speeds while driving.
- Melbourne, KY, USA
Steering has developed delay before engaging turning mechanism. Hyundai has issued a safety recall for the same steering problem for certain elantras and sonatas. The same safety issue remains for the 2012 Azera. It is my opinion that Hyundai should recall and repair Azera as well.
- Mauldin, SC, USA
The steering wheel makes a loud "thunk" when turned side to side, at a stop. Seems loose ??
- Wichita, KS, USA
- Shakopee, MN, USA