3.0
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 47,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
In 2009, a recall was issued for rust/corrosion of the front lower control arms of these vehicles (recall 091 per Hyundai). We found out about this and took it to our local dealer in 2011. Holes were drilled and the car "passed" without need to replace anything. A "protective coating" was applied. On Saturday, May 3, my husband was driving and pulling out of a parking space. He heard a grinding noise as he backed out, then heard something break and the car wouldn't move. We couldn't even push the car back into the parking space, as the tire/arm appeared to be detached. We found out the right control arm had rusted through completely, also causing damage of the axle. The car was taken first to our mechanic and then the dealership and it was determined the same recalled part had rusted through, causing the break. The car was fixed by Hyundai, including replacement of both control arms. I'm just very concerned that this could have occurred while driving and caused a crash and serious injury. We had no idea of the risk, although we did have a bad winter with a lot of road salt used so I'm not surprised. I am surprised, though, that it was never advised to return and have this re-checked. I called Hyundai's care management dept and the person I spoke with ([xxx]) denied this issue was related to the recall and said it must have been repaired only as a courtesy. I strongly disagree by what I heard from the mechanic. I wanted to make you aware as I'm sure the safety of many is at risk if this a result of a recalled part and they are un-knowingly at risk after this bad winter. Thank you. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Runnemede, NJ, USA
Thankfully no incident, my mechanic pointed out to me during normal maintenance on the car, the lower control arm had severe corrosion damage that its almost split he advised not to take it on the highway until it was fixed. He printed out the recall notice of the problems with the front lower control arm. Hyundai is giving me push back on taking care of it because im not in the salt belt. I am not in a salt free state they salt hear at the threat of flurries. That kind of damage is not normal wear and tear on a car that's under 60K miles. I don't want the world I just want them to fix the defective product, more important than that had my mechanic not pointed it out I could have put myself or others in danger if this snapped and I lost control of the passenger side wheel. I cant be the only one outside of the salt belt that is having this issue and may be in danger if it separates. Thank you for taking the time to listen.
- Roanoke, VA, USA
- Surfside Beach, SC, USA