My EPS light came on in December and I took it to the dealer because it supposed to mean something is failing in the electric power steering. I had noticed some play in the steering that seemed to be growing larger. The dealer disconnected the battery cable which reset the light and claimed it was caused by a low alternator voltage even though I wasn't having any electrical problems and there was no fault on the computer. They charged me $500 for a new alternator.
The light stayed off until we had a heavy rain and I drove through a puddle. It is back on again. They didn't fix the problem at all and after they hooked me for all kinds of extra charges like $10 just for their paperwork, I'm afraid to take it back there. I feel like they took advantage of me.
My EPS light came on in December and I took it to the dealer because it supposed to mean something is failing in the electric power steering. I had noticed some play in the steering that seemed to be growing larger. The dealer disconnected the battery cable which reset the light and claimed it was caused by a low alternator voltage even though I wasn't having any electrical problems and there was no fault on the computer. They charged me $500 for a new alternator.
The light stayed off until we had a heavy rain and I drove through a puddle. It is back on again. They didn't fix the problem at all and after they hooked me for all kinds of extra charges like $10 just for their paperwork, I'm afraid to take it back there. I feel like they took advantage of me.
- Robert M., Marion, OH, US