The contact owns a 2013 Hyundai Elantra. The contact stated while driving 55 MPH, the vehicle made an abnormally loud sound and several unknown warning lights were illuminated. The contact pulled into a parking lot. The vehicle was towed to two independent mechanics, who informed the contact that the oil level was significantly low, although an oil change was performed two weeks prior to the failure. The mechanics determined that the timing components, timing cover gasket, water pump belts, valve cover, spark plugs, and other unknown components needed to be replaced. The vehicle was not repaired. The dealer was not notified of the failure. Additionally, the contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

- Monroeville, PA, USA