10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

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problem #1

Jun 232024

Elantra

  • miles
I purchased a new vehicle, 2016 Hyundai, from a local dealer, with a current mileage of 47,000. Hankook tires were OEM with the vehicle. I religiously bring my vehicle into the dealer for all maintenance, including rotating and balancing the tires every 3,000 miles. The first set of tires FAILED (less than 3/32) at approximately 23,000 miles. The dealer indicated that I need new tires and that the tread wear failure was more than likely due to a defective set. So, they sold me another set of the same tire. I was in the dealer the other day for maintenance, oil change, tire rotation, etc. and was told that the new set of tires have 3/32 left on them and that I need a new set of tires. These tires have approximately 24,000 miles on them. The Hankook tires that I have are supposedly warranted for 70,000 miles. The tread failure at 24,000 miles means I have approximately 1/3 of the use - advertised warranty and actual life expectancy is fraud - it is no where close. It is a gimmick to prorate and hook the consumer into buying another set of tires. The dealer is trying to sell me, yet again, ANOTHER set of tires. At this point I have gone through TWO SETS of Hankook tires, within 47,000 miles. This is not normal. OEM tires on my Honda lasted twice as long before having to purchase a new set. Yet, the OEM and new set that I purchased are averaging 23,000 miles each, with a said warranty of 70,000 miles?

- Tucson, AZ, USA