8.5
pretty bad- Typical Repair Cost:
- $400
- Average Mileage:
- 52,700 miles
- Total Complaints:
- 4 complaints
Most common solutions:
- not sure (2 reports)
- replace the door lock actuator (2 reports)
This problem may be covered under warranty. Ask your Hyundai dealer.
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Both doors - rear side left and front right - are not opening from either outside or inside.
- Sina R., Scottsdale, AZ, US
Back door on driver's side will not open from outside or inside. You can hear it click when you push button on fob, but will not open. I saw on the internet that several other people have had this issue, but since it is out of warranty for mileage I will have to pay to get fixed. Since several people have this problem, seems to me that it is a faulty part and needs to be replaced by Hyundai.
- Chris B., Mooresboro, NC, US
1st time the passenger door could not open they covered it. 2nd time the drivers side rear door could not open and it was 2500 miles past warranty obviously and inherent problem but they said 480.00+ to fix.
- Dennis C., Thermal, CA, US
The passenger door would not open from the outside. Taken to dealer, first visit was to diagnose the problem, second visit to repair. A month later, I could not open the driver side door from the outside. Again, it was taken to dealer, and two visits were required to get it fixed. Three months later, rear passenger door could not be opened from inside or outside. Two visits required. They literally had to cut the interior panel apart to open the door. Luckily it was covered under warranty. I literally left the dealership only to discover that the rear driver door also stopped opening from the outside. Again, two visits required to be fixed under warranty.
Then this past winter, the rear passenger door again would not open from the outside. Unfortunately, I was now out of warranty. Called the dealer to get it fixed and found out that Hyundai actually extended the warranty for the door latches for ten years, unlimited mileage. This was probably done because its a $500 repair out of warranty, and eventually some poor soul would have broken all four doors and been unable to get out of their car; a horrible PR situation for Hyundai.
Still, if a car manufacturer can not get something as simple as door latches to work correctly, they probably shouldn't be building cars.
- James R., Boyers, PA, US