10.0
really awful- Crashes / Fires:
- 5 / 0
- Injuries / Deaths:
- 2 / 0
- Average Mileage:
- 22,312 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I brought my car from Landmark ford in Springfield Illinois [XXX]. I had the car a week and the airbag sensor came on. I took the car to the dealership and told them that this light came on and I only had the car for a week. I told them I believe they erased and reprogrammed the codes, and they knew this car had an airbag defect. I also told them. that they put my life at risk because if something had of happened to me and the airbag didn't work. I should have never drove off this lot with that car it's considered a safety requirements before being sold or operated on public roads. They were rude didn't want to communicate with me or help me with the situation I felt because I was a young woman 24. They kept my car to look at after 2 days I called no answer left a message no call back. I went up there next with my dad and then they wanted to talk. My dad told them my daughter could have been hurt and she was not suppose to leave off this lot this is a serious safety issue. He then told them they reprogrammed and erased the codes. My dad then said we are making a complaint and we were leaving. They refused to let me leave and take my car they lost my keys didn't find it until an hour later and said you can't leave the car is a safety hazard and we don't want to be responsible. To my knowledge I thought they were going to fix the car they told me they will drive it to Green Hyundai but they didn't and I go back up there I had to pay to get the car towed. Now Green Hyundai is having problems with Landmark Ford saying they want answer or call back. I haven't even had my car a month drove it a week and can't no longer drive a new car because its not safe and they refuse to fix this issue after a week purchasing a car. I ask to put me in a car without a safe car to drive off the lot with. They said we will take it to Green Hyundai only to give them the runaround's. I'm frustrated and lost my job because of no Transportation. the situation is not resolved. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFO
- Springfield, IL, USA
Was involved in accident on interstate. The car in front of me began decelerating and as a result, I did the same. The car behind me crashed into me at high speed and pushed me into the car in front. (3 cars involved total). The front and rear ends of my car were completely crushed to the point where the drivers door will not open more than about a foot. At no point did my airbags deploy. My car is serviced regularly and no warning lights were on. I was not injured but am extremely lucky that this was the case. A police report was filed.
- Atlanta, GA, USA
The contact owns a 2018 Hyundai Elantra. The contact stated that while driving at 55 MPH, the contact crashed into a deer causing severe damage to the vehicle. No warning lights were illuminated. The air bags failed to deploy. The vehicle was towed to a tow yard. No injuries were sustained. No medical attention was required. A police report was filed. The vehicle was not diagnosed or repaired. The dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 163,000.
- Girard, PA, USA
The air bag warning light randomly comes on disabling the air bags. It seems to turn on when the passenger seat gets moved forward or backward fast. In looking into this, it would appear Hyundais over the years have had this issue. It turns off sometimes when some one sits in the seat.
- Perry Hall, MD, USA
When I first purchase the car It was stated that i had no issues, I have records stating this. Also, I was having tremendous issues with the tires. Four months later I encountered an car accident. I was getting off of an exit and as I was getting off there was a car in the middle of the street that was broken down with no hazardous lights on. I suspected that the car was moving but it was not. As I am braking I was somewhat too close to the car and I ended up hitting the back of the car. At this time, the air bags did not deploy. Once the car was evaluated by the insurance company the car was considered totaled. The insurance company took the car to a salvage. This could have taken my life.
- Charlotte, NC, USA
Had a car accident, airbags did not deploy but the airbag light was on. Insurance inspector said they inflated but did not come out of their housing. The airbags did not deploy upon impact. I attached pictures of the accident to show the airbags did not deploy.
- Jersey City, NJ, USA
Vehicle had the right away and was going straight and another vehicle rolled a stop and both cars intersected.
- Addison, TX, USA
- Chicago , IL, USA