The contact owns a 2014 Hyundai Elantra GT. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was taken to an independent mechanic where the contact was informed that the engine was clogged with engine oil. The contact was informed that the clogged oil needed to be removed from the engine. The vehicle was repaired. The vehicle was taken to the dealer to be serviced for Manufacturer Service Campaign: 966. The contact stated that the failure reoccurred. The vehicle was taken to an independent mechanic where it was diagnosed with engine failure. In addition, the contact was informed that the oil canister had fractured, and oil had leaked all over the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact was advised that the repair for Manufacturer Service Campaign: 966 was not completed on the vehicle. In addition, the contact was informed that the repair was not eligible to be covered under warranty or recall. The failure mileage was approximately 117,500.

- Long Beach, CA, USA

The contact owns a 2014 Hyundai Elantra GT. The contact stated while driving at unknown speeds, the vehicle inadvertently decelerated and failed to accelerate while depressing the accelerator pedal. During the failure, the check engine warning light illuminated. The vehicle was taken to the local dealer who updated the engine software on several occasions however, the failure persisted. The manufacturer was not yet contacted. The failure mileage was 113,000.

- Philadelphia, PA, USA

The contact owns a 2014 Hyundai Elantra GT. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal sound and then lost motive power. The oil and battery warning lights were illuminated. The contact was able to restart the vehicle after three hours. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 119,000.

- Orlando, FL, USA

The contact owns a 2014 Hyundai Elantra GT. The contact stated that while driving up at hill at 10 MPH, the contact heard an abnormal, knocking noise emit from the engine without warning. Once the contact reached the top of the hill, the vehicle shutoff without warning. Due to the failure, she had the vehicle towed to an independent mechanic who informed her that the engine had seized and that the engine needed to be replaced. The contact then called two dealers who offered no assistance. The contact then called the manufacturer who informed her that there was a recall on the vehicle and to take the vehicle back to a local dealer for assistance. The VIN tool showed that there were zero recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was 96,000.

- New Haven, CT, USA

The contact owns a 2014 Hyundai Elantra. The contact stated while driving down a hill at 10 MPH, various warning lights illuminated as the vehicle lost all power. The contact stated that the brakes and steering failed as the vehicle rolled down a hill and stopped at the bottom of the hill. The contact stated that she was able to restart the vehicle after 10 minutes, resuming normal operation. The vehicle was taken to an independent mechanic who was unable to diagnose a failure. The contact then took the vehicle to another independent mechanic who performed diagnostic testing and no failure codes were detected. The contact then continued to drive the vehicle however, 3 weeks later the failure reoccurred. The vehicle was then taken back to two independent mechanics where no failure was determined again. The contact stated that the failure occurred a third time while driving up a hill with the vehicle losing power. This time the vehicle was unable to restart without a jump start. The vehicle was taken to the dealer where the contact informed them of excessive oil consumption and the loss of power failure. The dealer informed her that an engine diagnostic was not performed as no warning lights were illuminated. The contact stated that the dealer performed an engine combustion cleaning. The manufacturer was notified of the failure and informed the contact that the VIN was not included in any recalls. No further assistance was offered. The approximate failure mileage was 104,000. The consumer stated she spent almost $1,000 to rectify the oil burning issue with the dealer, but doesn't know whether the problems has been resolved.

- Doylestown, PA, USA