10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 31,192 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
For several months now the vehicle continues to display the "airbag" light on without going off. I have been to numerous mechanics who have all told the same thing that the vehicle has a manufacturer malfunction in the electronic system. All mechanics refuse to touch the vehicle due to this serious error. This light appeared without warning while the vehicle was parked and when turned on the airbag light appeared. I am uncertain as to when. In addition, there is a very serious concern with the drivers seat where it is suppose to be welded together, has broken causing the drivers seat to rock freely while driving. This is also and clearly a manufacturer welding error that occurred while driving on an even road. There was no force or extra weight that caused this incident and also all mechanics has said this to be a manufacturer welding error cling for immediate attention that is a serious safety risk to my family and myself. The seat belts are also a safety risk as they do not function properly when fastened. Some are too tight causing uncomfortable driving and often stick into the sliding grove causing non-managability leading to possible incidents while driving. Again, mechanics have stated this is a manufacturer error which is reason we find it necessary to file this complaint with our trusted vehicle manufacturer. Thank you.
- Athens, TN, USA
3 out of 7 of my sear belts are faulty. One has ripped in half, one is peremently locked and the other one is fraying. It's a 2007 Hyundai Entourage. We have contacted Hyundai and the dealership and they don't want to do anything about it. I have 5 children so I need all the seatbelts. This is clearly a safety issue that no one is willing to address.
- Mineral, IL, USA
The contact owns a 2007 Hyundai Entourage. The contact stated that the middle passenger side seat belt failed to retract properly. The vehicle was not taken to the dealer and the manufacturer was contacted. The vehicle was not repaired. The failure mileage was 60,150 and the current mileage was 62,000.
- Rockwall, TX, USA
We have a 2007 Hyundai Entourage in which the seat belts consistently lock up and choke the passengers. They lock when the vehicle is in motion, not while stopping. The dealer and corporate offices claim this is normal operating procedure for the vehicle. They lock up and do not release unless the seat belt is unfastened which is unsafe while the vehicle is in motion but needs to be done or cause injury.
- Newburgh, NY, USA
12 yr. Sitting in 3rd. Row passenger side got "middle" seat belt tangled around his neck. He was unable to breath, I couldn't get belt untangled and the seat belt didn't have enough slack to get it off of him. I had to cut the seat in order for him to breathe. I was unaware that it could be released with a pointed object that can be pushed into a tiny silver area which releases it. He is fine, but it was very scary.
- Glassboro, NJ, USA
- Denton, TX, USA