3.4

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
38,286 miles

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problem #3

Jul 062014

Entourage

  • 75,300 miles
The rear door (hatchback door), (latches/locks/linkage, structure), on my 2008 Hyundai Entourage mini-van, failed to open. All efforts to open the door proved fruitless. Request Hyundai motor America to repair latches, locks, and/or linkage under one or more of the recall and/or repair consent decree negotiated with the national highway transportation safety administration (NHTSA). Note, latches and locking mechanisms on this vehicle have failed previous. Reference the passenger side of the vehicle sliding door.

- Marion, AP, USA

problem #2

Jan 312010

Entourage

  • 39,558 miles
While driving up an incline the vehicle began to make a grinding noise. Shortly thereafter the car began shaking, with the check engine and ESC lights both coming on, then a sudden stoppage of acceleration, and then engine shut down while the vehicle was still in motion. This caused the immediate loss of steering and the brakes to go soft. The vehicle sat for 10 minutes before re-starting; however, after driving approximately 100 feet, the car once again made the grinding noise, engine and ESC light illumination, shaking, and then shut down. This is the third time since purchasing this vehicle in March of 2008, that the engine has stopped working while driving. The dealership has replaced a throttle sensor twice, the last time being October 18, 2009, and it is currently in the shop again for the same problem. This is just one of several ongoing problems and concerns with this vehicle. Most notably outside of the sudden loss of power and engine shut off described, the brakes have been checked on several occasions for noises, violent shaking, and loss of function to which the dealership states that they are not worn or warped or this is normal for this vehicle. The tires have no grip and spin on both dry and went road conditions making sudden acceleration impossible and dangerous.the vehicle has also been checked for the lack of gas mileage approximately 13 mpg city and 16 mpg highway, well less then the 19/21 on the sticker.

- Middletown, MD, USA

problem #1

May 302009

Entourage

  • miles
The sliding doors do not open and close properly. Sometimes they work and sometimes they do not. They may close half way and then go back to open position and stay there or go back to closed position. The driver side door closed on me once when I was strapping my grandson in, it had been open awhile. Luckily I had the key on the floor in front of me and used the key fob to open it. The door did not open automatically when it hit me, as I supposed it would. These doors were replaced a few months ago. The same thing happened with the hatch door, my husband closed it while I was reaching for something inside the van. I jumped out of the way but it hit me on the shoulder and did not stop. As I was slowing down at a stop sign the car did not slow fast enough and I had to push the pedal all the way down to get the car to stop completely. I had no warning that there was anything wrong with the brakes. No lights on the dash, no noises, nothing had happened before that. I took it in the next day and was told it was fixed and it was due to heat. I have lost all power in the car while driving. Luckily, I was not on the highway at the time and my grandchildren were not in the car. I coasted to a friends house and stopped in front of his house and asked what might be wrong with the van. He advised me to shut it off for awhile and let it reset, then turn it on again. After it happened a second time I took it in for repair. While driving I have had to endure lights flashing on and off in the car. The overhead reading lights in front and back, they take turns. Then the beeping starts too (the door open light goes on the dash). That also takes turns. Sometimes they all go on at the same time and go off and on or off, and take turns going on and off. Its maddening, and I have to drive through this.

- Valrico, FL, USA