3.1

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
44,550 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2008 Hyundai Entourage:

Unsubscribe any time. We don't sell/share your email.

problem #4

Aug 122014

Entourage 6-cyl

  • 32,200 miles
The dealer says this happens when the gas cap is not on properly closed. The check engine light comes on and the ESC light comes on. This causes the car to lose power and almost stall. The only way to get the engine running right again is to turn it off and restart after about 30 seconds. This first happened to me on the bqe in brooklyn. This was in 2011 3 months after I purchased the car used from the Hyundai dealer second hand. Last week it happened 3 times. I was at a stoplight and when I started up the check engine light went on and the ESC light came on and I suddenly I lost power confusing the cars behind me. When I start up again the ESC light is out but the check engine light is still on. I find this is dangerous and needs to be corrected. I am afraid this will happen on the highway and I lose power, brakes and power steering!.

- Barnegat, NJ, USA

problem #3

Mar 072014

Entourage 6-cyl

  • 74,442 miles
While driving on interstate 40 in memphis, tn, approximately 2:30 pm on March 07, 2014, the ESC indicator light became illuminated on the dash-board. My attempts to extinguish the illuminated ESC light numerous times failed to reset or extinguished the ESC light. Upon arriving home about 3:30 pm, I parked my 2008 Hyundai Entourage, turned-off the engine and restarted the engine. The illuminated indicator ESC light did not inappropriately illuminate. I inspected the exterior lights only to learn all of the rear lights were still illuminated with the engine turned-off and in park. My efforts to turn-off the rear lights failed. I was instructed to disconnect the positive battery terminal and bring my 2008 Hyundai Entourage in for inspection and repairs at a Hyundai dealership. After I reconnected the battery cable on Tuesday, March 11, 2014, the ESC indicator light reappeared (became illuminated) again. After another Hyundai motor America dealership inspected and repaired my 2008 Hyundai Entourage, it was learned that the previous Hyundai dealership performing the "recall and repair" mechanical work, "jerry-rigged" (to fix an object (usually mechanical) to a working condition in a haphazard way. Also known as doing a macgyver on it), or repaired my electronic stability control (ESC) system in a manner inconsistent or contrary to Hyundai motor America manufacturer specifications. The Hyundai dealership intentionally and purposefully used parts that would fail and put my safety in question. In view of how I was treated by professional staff at that dealership during my seven (7) hour ordeal, I believe the dealership's action was an act of purposeful sabotage and criminal negligence, designed to put my personal safety in question.

- Marion, AR, USA

problem #2

Mar 072013

Entourage

  • 32,000 miles
The contact owns a 2008 Hyundai Entourage. The contact stated that the electronic stability control warning light illuminated. The vehicle was not taken to the dealer for inspection or repairs. The manufacturer was notified of the failure. The failure mileage was 32,000.

- Cheektowaga, NY, USA

problem #1

Jan 312010

Entourage

  • 39,558 miles
While driving up an incline the vehicle began to make a grinding noise. Shortly thereafter the car began shaking, with the check engine and ESC lights both coming on, then a sudden stoppage of acceleration, and then engine shut down while the vehicle was still in motion. This caused the immediate loss of steering and the brakes to go soft. The vehicle sat for 10 minutes before re-starting; however, after driving approximately 100 feet, the car once again made the grinding noise, engine and ESC light illumination, shaking, and then shut down. This is the third time since purchasing this vehicle in March of 2008, that the engine has stopped working while driving. The dealership has replaced a throttle sensor twice, the last time being October 18, 2009, and it is currently in the shop again for the same problem. This is just one of several ongoing problems and concerns with this vehicle. Most notably outside of the sudden loss of power and engine shut off described, the brakes have been checked on several occasions for noises, violent shaking, and loss of function to which the dealership states that they are not worn or warped or this is normal for this vehicle. The tires have no grip and spin on both dry and went road conditions making sudden acceleration impossible and dangerous.the vehicle has also been checked for the lack of gas mileage approximately 13 mpg city and 16 mpg highway, well less then the 19/21 on the sticker.

- Middletown, MD, USA