10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 132,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owned a 2008 Hyundai Entourage. The contact stated that while the vehicle was parked in her driveway, she went outside and noticed smoke coming from the under the hood. The stated that she and family members attempted to extinguish the fire with hoses as flames were seen coming from under the vehicle. The fire department was called and extinguished the fire. A fire and police department reports were filed. No injuries sustained. The vehicle was deemed a total loss by the fire department. The insurance company was contacted but has not seen the vehicle as of yet. A local dealer was not notified of the failure. The manufacturer was made aware of the failure and a case was opened. The contact referred the failure to NHTSA campaign number: 20V061000 (service brakes, hydraulic). The failure mileage was approximately 104,000. Consumer stated there is a recall on it #188.
- Duluh, MN, USA
- Chesapeake, VA, USA