10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 1 / 0
- Average Mileage:
- 89,427 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The rear sliding doors do not open. They only open from the outside. If a person is sitting in the rear of the vehicle and tries to exit, they can not get out of the vehicle unless opened from the outside latch. Only when parked exiting the vehicle
- Savannah, GA, USA
Vehicle was parked in the driveway, not driven for approximately one week. The engine compartment started smoking then erupted in flames.
- Mooresville, NC, USA
After closing passenger side slider door several times, it suddenly opened again without pushing the ceiling button....on its own and I had to force it shut physically. The vehicle was in park but engine was idling
- Queensbury, NY, USA
The right rear sliding door does not stay latched. It automatically slides open while driving.
- St. Charles, MO, USA
The vehicle has begun vibrating significantly upon acceleration and at higher speeds. I have since had the tires rotated multiple times and balanced. I finally took the vehicle in to the dealership this week (7/8/14) and they recommended front brake repair a replacement engine intake (unsure of the actual name) that should take care of the problem. After almost $400 in repairs already, their post installation test derive revealed the same vibration issues. They have now suggested that they have identified massive deterioration in the right axle an that now needs to be replaced. From my research on message boards, this is a problem that seems to exist on Hyundai Entourage models and Kia sedona minivans from the same year. The vehicle is less than a year outside of warranty. Since this seems to be a pervasive issue with this model and a manufacturer safety concern, since the axle is not a part that should be subject to this type of normal wear an tear after only 52K miles, I am requesting that the repairs be completed at no charge to me vs the $800 requested by the dealer.
- Dallas, TX, USA
- Erie, PA, USA