I would like this email forwarded to the CEO of Hyundai USA or whoever can help a customer who has purchased an Equus. I refuse to speak with Customer Service as they are totally useless and don't understand my concerns.

My car has been at the Keiffer Hyundai shop for now going on 5 months. To this day, Hyundai have spent over $30,000.00 on parts and labor on my car and yet to figure out what is going on. MY QUESTIONS IS - are you using my car as a TEST BED, if so then why am I paying $575.00 per month loan on my car when you should be doing that. The service dept. manager is also very frustrated in how you are handling this. If I got an Equus to drive while you are fixing mine then I would not be complaining - but I have had everything except that - Elantra and Santa Fe.

I have asked your customer service people to help buy back my car and they refuse. I have asked to exchanged my car and they also refused. WHAT IS NEXT??? WHEN WILL I GET MY CAR BACK??? HOW LONG IS TOO LONG when it comes to customer not having their car. If I had a chance I'd report this all over. I bought this car from a Hyundai Dealership in Lima, OH, therefore it was checked out ... Why did a Hyundai dealership sell me a LEMON???

I WOULD LIKE SOMEBODY TO DIRECTLY CALL ME FROM HQ.