10.0
really awful- Crashes / Fires:
- 0 / 2
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 57,171 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Car randomly turns off while driving. Sometimes my car will go off. Most of the time it turns back on but that is dangerous.
- Manassas, VA, USA
The contact owns a 2009 Hyundai Genesis. The contact stated while driving approximately 40-45 MPH, the vehicle stalled and lost electrical power temporarily. There were no warning lights illuminated. The vehicle was taken to the dealer who test drove the vehicle and diagnosed that no issues were found. The contact stated that the failure reoccurred several times while driving and the vehicle was taken to the dealer, where unknown repairs were completed; however, the failure persisted. The vehicle was towed to the dealer and was diagnosed that the wiring harness had failed. The contact followed up with the dealer and was advised that an unknown module needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 100,120.
- Waxhaw, NC, USA
Upon starting the vehicle, the steering wheel remains in upper position and interior position, similar to bus steering wheel. It cannot be moved with the electrical positioning button on the steering column and therefore is not safely drivable in this position. Major safety issue
- Allen, TX, USA
2009 Hyundai Genesis 3.8 4D sedan with 55000 miles. Lately, my car dash will blink "P" which is a notification for transmission is on parked even the shifter is in a different mode. This happens randomly and I am worried hope don't lockup transmission during the high speed. I have recorded a video of this scenario if asked. Btw this happens in both in motion or in stationary mode.
- Farmers Branch, TX, USA
The contact owns a 2009 Hyundai Genesis. The contact stated that the vehicle was recently purchased. The contact experienced a failure in starting the vehicle. The vehicle was towed to South loop Hyundai located (8811 lakes at 610 dr, houston, tx 77054, (713) 341-3413) to be diagnosed. The contact was informed that all the wiring harnesses in the vehicle needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and informed of the failure. The approximate failure mileage was 120,000.
- Houston, TX, USA
This car has electrical problems. I saw a low battery indicator light on my dashboard while driving. I replaced the battery with a new battery from auto parts store. That new battery died on one week. Had to tow my car to the mechanic. Diagnosed with a weak alternator. Not a dead alternator but a weak alternator. I was told this is common with the Genesis cars. The weak alternator caused electrical problems for the rest of the car causing weird electrical problems occasionally.
- Los Angeles, CA, USA
Power steering has failed while driving multiple times during the past 18 months. I have brought the car in for service at my local dealership for the same problem multiple times. The power steering has been replaced twice and the rack and pinion has been replaced but the problem persists. A fault code generated from the power steering failure but Hyundai mechanics and Hyundai corporate do not recognize the code. Unbelievable!
- Loan Angeles, CA, USA
Vehicle was in motion on city street when another motorist signaled that flames were coming out of front drivers side bumper. Fortunately, my wife was nearing home and pulled over in front our house where I sprayed and soaked area of fire until it receded. When I was able to view damage, the drivers side fog light bulb and housing had dropped thru the large hole which had burned thru the plastic bumper. The bulb and housing evidently dislodged from the fog light socket and dropped into the surrounding plastic bumper below and triggered the fire. Our complaint is that the car has at least ten dealer service repairs which shows replacement of several lights and bulbs including the fog light involved in the fire. Further, the replacement of bulbs thru out the vehicle has solely been done at the dealer for the simple reason the replacement of the fog lights needs to be done by a certified mechanic. An insinuation by the dealer that we are somehow responsible for this fire and the cost of replacing the fog light and bumper is absurd and false. I am learning how to scan and upload and will forward the dealer repair invoices soon.
- Huntington Station, NY, USA
Trunk closes hard, almost took my hand......radio.cd deck has always had a wiring problem, and they say they fixed
- Las Vegas, NV, USA
I visited Hyundai dealer near my home sage Hyundai located at 200 N Vermont ave, los angeles, ca 90004 for stop lamp of my 2009 Genesis sedan 3.8 stopped working about a week ago after one of vehicle behind almosted rear ended my car and they informed me about stop lamp did not illuminated. I discovered it was Hyundai recall campaign NHTSA #: 14V713000, Hyundai recall # 125. They service department of the dealer did not do any repair and just let me go. And service rep. Stated that the recall is limited to only on stoplamp switch not on any other related circuit. They never had any diagonostics performed. I had to drive home in very dangerous situation without stop lamp light working. There are always stop and go traffic where my home is. I was very scared when I drove home.
- Los Angeles, CA, USA
Was driving car to meet my husband and when I turned the corner, he was frantically waving me to get out of the car because it was on fire, in the front under the driver's side bumper. I got out and saw flames shooting from under the bumper. With the fire department on the way, we made several attempts to put the fire out w/water to no avail. A nearby store owner came out with a fire extinguisher and was able to put the fire out. Once fire department arrived, he indicated that it appeared to be an electrical fire. Once they moved the car, my husband attempted to start it and it started billowing out smoke. At that point, the fire department ordered him to turn it off and have the car towed and to not drive the vehicle again
- Philadelphia, PA, USA
Brakes lights have gone out. Hyundai is aware of the problem but I am not aware of any recall. Hyundai issued tsb 09-be-023 technical service bulletin 09-be-023, stop lamp Z01 diode inspection procedure, appears to describe the location and procedure for troubleshooting of the diode but describes the issue as "... vehicles may experience the stop lamps blinking on and off even when brakes are not applied."
- Omaha, NE, USA
At approximately 7:50am on my way to work, heading westbound on rodeo rd and was going to make a left turn at cloverdale my car stalled. During the stall the engine cutoff and the electrical power in the car seemed to reset itself. As I was coming to a stop, I could feel the brakes not working and I put the car into park and tried to restart the engine by pushing on the start/stop button. When that didn't work, all the power in the car went out and nothing worked, no emergency lights, no power anything. I called roadside assistance and had them tow to the nearest dealership. This is the second time this has happened. The first was on Sunday night September 6th, 2015 at around 8pm in san jose. I put that as a complaint on this system at that time.
- Alhambra, CA, USA
Had a similar problem earlier today while taking the car out to get dinner. As I was approaching the freeway exit my car suddenly stalled and the steering wheel seemed to stiffen and the navi screen went out then back on. I pulled over emergency lane and waited to see what would happen and music continued up again from the usb port but I couldn't change the song. On the navi screen where usb setting is saying " initialization failed". so I pulled the usb stick to reset it and got it to work. I was able to go to dinner then drive back home without incident. But later on that night I tried to start my car but as soon as I hit the start button everything died. No power to anything no alarm no use of keyless entry no power at all. Then I come back to the car a few hours later that night and open the trunk manually with the key to get something and as soon as I slam the trunk down all the power came back hids, brake lights, lexicon system music playing. Except when I try to turn on the engine with the start button it won't start. Then everything shuts off like before I'm at a loss. But eeriely I been having problems like the previous poster with topping of gas issues because the car doesn't know when to stop pumping gas sometimes when full and a few times the car spewed out some fuel. I'm not sure if that is related to my recent stall incident but I've plans to driving from san jose back home to los angeles tomorrow on labor day and I'm scared to. What if the car stalls on mountain freeway over pass and it stalls and lose steering and brakes. I don't know if the dealer is even open labor day. What should I do? help!
- Alhambra, CA, USA
The brakes light have failed more than once and now don't work at all... I looked deeper into the issue and it looks like a diode needs to be replaced. This needs to be a recall it is a major safety issue and has happened to numerous owners.
- Crofton, MD, USA
While driving my 2009 Hyundai Genesis I was motioned by driver behind me of no brake lights I quickly pulled over and engine running and sure enough my cousin who was with me said I had no brake lights, I the went to the nearest auto parts place turned engine off, and asked the manager what to do.his suggestion was check the fuses, which I did, they where fine.at that point I decided to drive home, car won't start won't come out of park and warned steering locked.I then called roadside assistance provided free of charge by Hyundai.the driver of the tow truck could not start the car could not turn wheel he then when under the dash broke steering lock mechanism and was able to turn the wheel, car still wont start.after all the repairs where done I was charged $1461.01 for replacement of lock assembly, diode, bolt safety lock, wire jumper.I feel this all thing was due to brake light failure and the rest of the damage by the tow truck driver.we are in litigation.
- Westbury, NY, USA
I have encounter this problem multiple time with this vehicle through out my ownership. I bought the vehicle new and have encountered lost of brake lights repeatedly. I am usually informed during a scheduled maintenance that I have no brake lights. The service department replace the Z01 diode, but it doesn't seem to be a permanent fix, because I've had this part replaced repeatedly due to lost of brake lights. The lost of brake lights is a very danger situation for all drivers that could result in crash, injury and fatalities. This seems to be a common issue with Hyundai Genesis vehicles per my investigation online.
- Mansfield, TX, USA
The contact owns a 2009 Hyundai Genesis. The contact stated that while driving 35 mph, he depressed the brake pedal but it went to the floorboard. The vehicle was taken to the dealer for inspection where they stated that the ABS module needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 63,000. The VIN was unavailable. VIN added* smch updated 10/31/13 the consumer also stated the electronics started to malfunction. The bluetooth would continuously disconnect the navigation system would freeze.
- Naples, FL, USA
Recurrent/ongoing brakes lights failure since June 2012 (brake lamp diode blows out frequently causing brake lamps to be inoperative). Spongy brakes. Have to pump and push harder than normal on brake pedal to stop. Car serviced at tameron Hyundai dealer in B'ham, al (states ESC hydraulic module internal valve malfunction, needs replacement).....updated 05/20/14 the consumer no longer owns this vehicle. The vehicle was voluntarily released to the creditor and was sold April 2014. The consumer does not know if the vehicle was repaired. Updated 05/28/2014
- Hoover, AL, USA
- Los Angeles, CA, USA