I have taken the car to the dealer on at least 7 occasions - and not sure how many times problem occurs as I work from home and do not drive the car daily. The problem is typically discovered when the seat gets moved to a new setting (such as when another driver tries to adjust and then we discover we cannot adjust the seat at all or when I need to adjust the seat to clean etc). Sometimes the seat will go forward but now backward). I had difficulties driving back home on a trip back from Ohio without laying the seat back because the seat would not go back. It was very dangerous happening when I was out of town and dealership there did not have parts to fix it when it happened. The Alpharetta dealer has made a number of repairs but nothing seems to work. This one feature of the car is a complete lemon and I wish there was a manual override possible to move the seat and not rely on the automated settings to work.