1.9
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 84,786 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
Engine cranks normally attempting to start. When failed to start, the 'start' button is pushed to stop the attempt. Tried again. Took 3 attempts to finally start. Once started the engine revs at high RPM's. when put in 'd' the car lurches and accelerates without pushing gas pedal. If the car is turned off after starting and restarted, fast acceleration is eliminated. Car has ultimately started, but the fear is it will get worse and ultimately fail to start stranding the driver. Car runs perfectly in normal driving on the highway. This has occurred almost daily for 90 days. Hyundai service: Taken to Hyundai on two occasions. They say they could not duplicate problem and no computer error codes generated. Stumped! can do nothing if problem can't be duplicated by service tech! keeping quiet? new condition 4/26/18! car has shut down twice at a stop light, 4/26 and 4/29. Fear of shutting down while in traffic as reported in user forums. Hyundai user forums: Dozens of owners disclose that the problem is widespread across years and models. Report that Hyundai denies there is an issue with problematic starting and stalling at low speeds and high speeds! owners report fear of serious accident if the car stalls on the highway, entering traffic or making turns across traffic.
- Wesley Chapel, FL, USA
I have complained at least 2 or 3 times concerning a sudden acceleration from the stop position. The engine revs up and the car takes off without my doing it. I've reported this in 2014, and 2016 - now I see there's a recall for the transmission but my car isn't one of them? really...
- Columbia, SC, USA
I was driving my vehicle turning on to a main street from a highway. Without warning the car entered limp mode. I did not have any engine response and the car would not do more than about 10 miles an hour. I pulled off the road and restarted the car. I was able to get the car to the dealership. Dealership says car has codes for faulty throttle position sensor and it need to be replaced. I have seen other people with a similar issue.
- Lutherville, MD, USA
The contact owns a 2010 Hyundai Genesis. While driving approximately 45 mph, the vehicle stalled without warning. The vehicle failed to restart and was towed to the dealer. The mechanic was unable to locate the failure. The failure recurred three days later. The vehicle was towed back to the dealer for a second time. The vehicle was in the process of being diagnosed. The manufacturer was not notified of the failure. The approximate failure mileage was 75,000.
- Hollywood, FL, USA
Took my car in for servicing and asked them to check my air conditioning unit. No cool air from the system. The technician said a piece of glass and wire resembling part of a tire retread had somehow passed through the grill and damaged the condenser. Thus, freon leaked out over time resulting in lack of cool air. The service clerk said he had heard that this had occurred in the past with other Hyundai Genesis. Interesting how there is no damage to the front end of the car or the grill. Does not sound feasible that a piece of glass (2 inches by 1 inch with quarter inch thickness) and wire (7 inches) could sneak through grill and hit with velocity to damage a condenser with no damage to the grill. Are grill slats too wide or is there a lack of under carriage protection? the dealership kept the glass and wire and suggested that I contact my insurance company as this estimated $1000 item was not covered by the Hyundai 5 year, 60 thousand mile warranty.
- Alameda, CA, USA
- Gary, IN, USA