Brake pedal suddenly becomes soft. Front brake pads were replaced 10/15/19. Problem corrected for three month. Pedal suddenly very soft without warning. Car will stop but not as expected. Dangerous if not anticipated. Diagnosed as hydraulic control module. Estimated cost to repair $3800.

- Potomac, MD, USA

Hello NHTSA administrator, I bought a new Hyundai Genesis in March 2010. Around August 2010, I had a small fender bender in the parking lot. To keep warranty intact on the car, Hyundai insisted that the wiring harness on the car be replaced, which I did for approximately $5000. Since then, I have had multiple electronic items go bad in the car. I replaced some of these at my own expense. But the problem has gotten worse with some expensive electronic components going bad over the last 2 years. In normal circumstances, these components should not go bad over the life of the car, and certainly not at a frequency that they have failed in my car. I attribute these failures to bad/defective job done during wiring harness replacement. But Hyundai has refused to accept responsibility since the car is out of warranty. Below is a list of the bad components, approximate date of the component going bad, whether it is replaced/fixed and approximate expense to fix them 1. telescopic steering wheel--2015--repaired as part of warranty 2. power switch assembly driver's seat--Jan 2016--$236.19--paid out-of-pocket to get it replaced 3. jog dial assembly--Oct 2016--$1031.70--paid out-of-pocket to get it replaced 4. front cabin dome light assembly--Feb 2017--$376.91--paid out-of-pocket to get it replaced 5. smart cruise control--Mar 2017--not replaced--dealership gave me a quote of ~$4500 to replace 6. passenger cabin dome light assembly--Aug 2017--not replaced--$4500 estimate to replace 7. multi disc cd player--Feb 2018--not replaced--$1000 estimate to replace I would like NHTSA to investigate Hyundai for this matter and force them to pay for repairs. As a consumer, I feed cheated and being forced to double pay for repairs - once for the wiring harness replacement and now for all problems attributed to it. Sincerely, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Chandler, AZ, USA

Brake pedal one 2 occasions while applying the brake went all the way to the floor with very diminished stopping power the first time was on the highway a few months ago and the second time this happened was December 31 2017 I drove the car home and did not drive it till Tuesday, Jan 2nd, 2018 when it drove it slowly to the dealer on the way there the pedal got firmer but still spongy not normal the dealer can't find the problem and will not help me I'm afraid to drive the car

- Schaumburg, IL, USA

Attempted to reduce speed to enter neighborhood street and brake pedal went to floor. Continued pressure stopped the vehicle. Brakes could be pumped up and continued to stop the vehicle, but with seriously degraded braking capability. An accident waiting to happen.

- Portsmouth, RI, USA

The brakes malfunctioned while driving on a local road. Stepped on the brake pedal, felt normal at first, then pedal gave way almost to the floor and braking power was very little. Pumping the brake pedal recovered some brake power only temporarily. Pulled over and shut down the car. About an hour later, restarted the car and the brakes were still poor. Brought the car to the dealer who could not work on it until the next day. The next day the dealer found no problems with the brakes and I refused to take back the car until something was done. The dealer kept the car about six weeks and road tested it almost every day but could not provoke the problem to return. I asked the dealer to replace any or all parts that could be the cause of the problem. The dealer refused to do such a thing and also stated that there was no way for Hyundai to diagnose the trouble. They relied on only the electronic sensors and since there were no fault codes they would not take any liability to replace parts on a presumptive basis. I considered the car untrustworthy and said it should not be driven. I traded the car in at the same dealer for another car with a different braking system design.

- Arlington, MA, USA

Brakes are spongy. 63000 miles. Brake pads are at 70% on the back and 50% on the front. Brake fluid level is ok. When using the brake pedal it seems to come to a stop and then I am able to push down more. Pushing down more is what is required to stop thevehicle.

- Hot Springs Village, AR, USA

As I was driving, the ground became unleveled, I tried to slow down my speed and I experienced brake failure. My brake pedal sunk down to the floor before my car would come to a complete stop. For two months my car has been in and out of Hyundai dealerships trying to figure out the issue, all the while charging me for test, and no one can correct this issue. It's now 2 1/2 months and I'm still without my car. I need for Hyundai to be held accountable.

- Coram, NY, USA

Airbag I brought my car in to have the airbag and dash checked by Hyundai dealer in West palm beach Florida. The dash around my airbag has cracked in a perfect line at the air bag location photo attached. They refused to check the airbag. However they contacted Hyundai and asked for dash replacement. Hyundai was willing to pay for the dash part but not any labor to install new dash or to check my airbag to make sure it will not go off. I am asking for help to get my airbag checked and also have the dash removed and replaced by Hyundai. I am very concerned that this passenger airbag is affected by the recall. I need this checked out before an insistent happens. Please help. They also refused to put anything in writing. Phone case number 8648772.

- Jupiter, FL, USA

In my opinion and verified by the dealership where the car was purchase -the Genesis has pull to the left under normal driving and when accelerating; this becomes very severe if not immediately corrected this occurs at 25 mph to 45 mph. In my opinion this problem becomes extremely severe to the point of dangerous on roads when wet at speeds of 65 to 73 mph. In my opinion this problem is extremely severe to the point of dangerous at all times when at speeds of 75 to 85 mph. Hyundai had a regional technician look into the problem at the dealership. I was informed by the dealership the same problem occurred with him in the Genesis. At that point, they removed things I normally carry in the trunk which weigh about 150 pounds in total -after removing these the Hyundai regional technician told the dealership the Genesis operates within Hyundai specifications; and the dealership communicated to me that the Hyundai regional technician recommends not putting anything in the trunk and the Genesis will operate to Hyundai specifications. I feel the same problem of a severe pull to the left occurs if the trunk has things in it or without; although to a lesser extent if the trunk is empty. In addition the steering seems to be most difficult and a bit loose at the 70mph to 85mph speeds. I feel the Genesis may be prone to veer into other lanes or oncoming traffic if continual focused attention is not given to steering (or, struggling with steering at higher speeds). I do not feel that using the trunk of a car is any more than usual use. However, Hyundai stands behind their regional report and is completely unresponsive to this matter. I bring this to your attention for my own and others' safety.

- Southfield, MI, USA