The window regulators are built with a hard plastic that essentially melts in Florida heat and then your windows just drop. Each window in my car has dropped and will not go back up without paying Hyundai a lot of money to repair the window. For instance, in December 2022 I paid Hyundai $660 to repair the right rear window and in August 2022 I paid Hyundai $651 to repair the left rear window regulator (second repair). Now the front driver side window has to be repaired for the second or third time. The parts were ordered and just the parts will cost $900 and I still will have to pay the labor expenses for inferior made materials. The driver side window was replaced and a new regulator was installed by Napleton Hyundai in West Palm Beach. I do not have the paperwork for the repairs made by Napleton. Then Coastal Hyundai in Melbourne, Florida worked on the rest of the windows including putting in a new regulator in the driver side and will install a new motor. These windows are neither reliable nor safe and should not have been constructed with plastic. They just fall and will not go back up. The window parts should have been recalled and replaced. I attached a copy of the invoices that I have paid already and could locate. Also, I want to report that when I contacted Hyundai to issue a complaint about the right rear window in December 2022 it took 30 days for the customer service representative to respond to me. He apparently, would document that he planned to call me in the computer and never followed through. I called and asked to talk to his Supervisor and was told that I would have to talk with him. Not having a Supervisor to talk with was also a problem because he knew that I could only talk to him so he took his time. I don't know if anything will be done but I wanted to document my concerns.

- Indian Harbour Beach, FL, USA

The contact owns a 2011 Hyundai Genesis. The contact stated that the brake pedal was squishy which resulted in farther brake pedal travel while attempting to stop the vehicle. There was no warning light illuminated. The vehicle was not taken to a dealer. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA campaign number: 13V489000 (service brakes, hydraulic) however, the VIN was not included. The manufacturer was informed of the failure but offered no assistance. The failure mileage was approximately 56,000.

- Spokane, WA, USA

Car has shut off twice while driving at a slow speed. Jerks then shuts off while in drive and foot on brake. I had to put the car in park and restart it with no issues. No lights or any thing came on. I was at a stop sign.

- New York, NY, USA

Freeway driving at speed limit (65mph) passenger seat head rest self energized causing passenger to become unconcious for one or two minutes, without warning. Auto had no accicents nor any other damage to headrest or seat. Passenger comment after he became concious was "why did you hit me." Preceeded by a noise like a metal pipe being dropped. There was no reason for the 'rear end collision sensor located at seat base to energize. The headrest came forward striking back of head causing a possible concusion. A different result would have caused death if it was the driver side. Failure was caused be spring tension continious on plastic and both the front and rear pieces, but only the front part is available for repair. This forces replacement of the entire headrest assembly. (quoted $792). Repair not available in a timely manner.

- Phoenix, AZ, USA

Just recently my brakes have become extremely soft and the vehicle is slow to respond to braking. I have had the brakes pads replaced and still and extremely soft pedal with little to no braking reaction until I am almost to the floorboard. Like others have said there was a recall but my vehicle was not included. This happens every time and is not sporadic as some have stated.

- Draper, UT, USA

My 2011 Genesis sedan (4.6L V8) has an increasingly soft, spongy brake pedal past year or so. This occurs while driving in/out of my neighborhood, on busy NJ highways, and when parked with engine running. Had rotors, pads, master cylinder and brake fluid replaced recently (~2 months ago; $1200; receipts available). Did not solve the problem. I feel unsafe driving the car and putting me/other drivers at risk. From researching the problem, including recently learning about the recall of 2009-2012 models for brake problems, I am guessing that either the brake booster and/or ABS brake module are failing. I bought the car new and am its only owner. Car has only 73,000 careful miles on it. I'm reluctant to spend any more money. What can I do?

- North Brunswick, NJ, USA

Braking effectiveness is significantly reduced unexpectedly / randomly. Dealer could not reproduce the problem so no fix was done. There was a Hyundai recall, #114, which required the changing of the break fluid due to corrosion of the hecu. This was performed in 2014 but apparently this has not solved the problem. The vehicle is now unsafe to drive.

- Cold Spring Harbor, NY, USA

NHTSA campaign number: 13V-489 Hyundai notice 13-01-006 campaign 114. I have had my brake pedal go almost all the way to the floor 3 times now in the last 2 months. This is extremely dangerous and luckily I have been able to stop in time not to cause an accident. Review of the Hyundai forum indicates that my ABS module or hydraulic electronic control unit (hecu) is failing. Brake pedal feel will then go back to normal after I restart the car several times. I have an appointment with dennis Hyundai in columbus, oh today and I hope they are willing to replace the ABS module for free as required.

- Westerville, OH, USA

Since purchasing the car, used, in 2014, we have had numerous, random instances where the brake pedal went all the way to the floor. It's happened in all types of weather and temperatures. We presently have around 76K miles. I've had the car in for checkups to our mechanic twice, with no findings. The problem happened again this morning, while my wife, who is 9mo pregnant was driving to work. Until today I did not research the issue online. I found today that our car was among the batch that did eventually get the fluid swap done(recall). Ours was done when we bought it. They did not inform us that the problem was actually the hecu unit. Today, I called our local Hyundai dealer, who told me they would be glad to replace it, but that we would be paying for it all. I have loved the car, but I'm fairly disgusted that Hyundai has so many documented cases of this part failing, yet will not replace it. The brake pedal, at any speed, randomly loses pressure, and goes all the way to the floor. Once there, they feel like the brake pads fell out. The vehicle stops, but very abruptly. Its terrifying. The last time it happened was roughly May 2018. Does not seem to matter if we are pulling out of the garage, riding through the neighborhood, or driving on the highway. Happens in all variety of situations. Tonight, we left the car at my in-laws because my wife is afraid to drive her own car.

- Bluffton, SC, USA

The contact owns a 2011 Hyundai Genesis. While driving 30 mph, the brake pedal was depressed, but the vehicle did not respond. The contact exited the highway and pumped the brake pedal a few times before the vehicle was able to stop. There were no warning indicators illuminated. The vehicle was not towed. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and did not assist. The failure mileage was 36,330.

- Hialeah, FL, USA

My H.E.C.U. is failing just like the recall 13V48900 states.. my brakes have on three occasions failed which almost resulted in a serious accident.I brought this to Hyundai attention. But they tell me there's nothing they can do about it. It's on me. Now my car is up for inspection and it won't pass because of this issue..it will cost me $500 for the mechanic to replace the master cylinder just to pass inspection...if there's a defect in the fluid which causes corrosion, and now the master cylinder and H.E.C.U. are not holding pressure..the recall states this is a common problem, ,why do I have to be made pay for something that is a well documented defect.. if I or a member of my family get into an accident Hyundai has been made aware of issue.

- Farmingville, NY, USA

"takata recall" > my 2011 Hyundai Genesis sedan has been granting many problems with starting. Sometimes it will start up immediately, then sometimes it will start slowly or not start at all and simply revert to a clicking and no start. This seems to also be giving many other drivers problems as I look online. Please update this information as I do not wish to be left stranded. The vehicle is off when this problem occurs.

- Riverdale, MD, USA

Not started

- Duncanville, TX, USA

The contact owns a 2011 Hyundai Genesis. While driving various speeds, the brakes malfunctioned without warning. The contact stated that the brake pedal nearly struck the floorboard on four occasions between August 11, 2017 and September 2, 2017. The contact stated that the failure was intermittent. The contact stated that a significant amount of brake pressure was applied to stop the vehicle on each occasion. The vehicle was taken to be reinspected per NHTSA campaign number: 13V489000 (service brakes, hydraulic) at araphoe Hyundai of denver, Colorado. The vehicle was not repaired. The manufacturer was made aware of the issue and provided the contact with case number: 105-11-067. The failure mileage was 162,000.

- Castle Rock, CO, USA

Brake padel is very soft or low after hitting brakes and will not re-adjust. See campaign 114 for more details.

- Decatur, GA, USA

ABS module with adaptive cruise and electric park brakes

- Palmdale, CA, USA

The screen where the navigation is freezes and you cannot see to control to regulate the air or to connect via bluetooth for hands free. If you turn it off and on it still will not clear the screen and you are stuck with a logo. Navigation won't work and you are stuck. It has happened multiple times over 40 times in the last year.

- Orange Park, FL, USA

I took this car to the North charleston Hyundai about 3 weeks ago around 6/16/17, told them about my braking issue and they told me after they inspected it that it would cost me 4-5 thousand dollars to fix my vehicle. The dealer said it was the recalled part that went bad. Now they are saying its not and Hyundai usa isn't standing by their product either said I was out of warranty by 5000 miles and they can't fix it. Its all on me now. Hyundai usa first told me they would meet me half way for the repairs but they didn't all they did is give me 1000 Hyundai points and that is maybe a 1/5 of the repair. I had a second opinion done at midas in mount pleasant SC done and they are saying its the recalled part that is bad, and that I need to get in touch with Y'all. The whole braking system went bad while I was driving it, I was going around a turn at a high rate of speed and noticed that when I pressed the brakes they weren't responding so I threw it into manual drive, where I geared it down to 2nd gear and slowed down that way, enough I wouldn't run off the road and maybe hurt myself, my rider or someone on the interstate.

- Mount Pleasant, SC, USA

The contact owns a 2011 Hyundai Genesis. When applying the brakes, the brake pedal traveled to the floorboard without stopping the vehicle. The contact had to pump the brake pedal in order for the vehicle to stop. When the vehicle was stopped with the brake pedal depressed, the pedal would lower unintentionally; however, the vehicle would begin to slowly move forward at the same time. The contact took the vehicle to a certified mechanic who diagnosed that the electronic control system and ABS failed and needed to be replaced. The contact notified the anderson Hyundai dealer and was informed that the vehicle was not included in NHTSA campaign number: 13V489000 (service brakes, hydraulic). The vehicle was not repaired. The manufacturer was made aware of the failure and reiterated the dealer's diagnosis. The approximate failure mileage was 118,000.

- Walhalla, SC, USA

I have a 2011 Hyundai Genesis sedan 3.8L and I have had and am having problems with stopping my car. I have to push the brake pedal harder and closer to the floor and the brakes do not engage like they used to or are suppose to. I took it to the Hyundai dealership where I bought it and have it serviced with this complaint and they ended up selling me and installing new rotors and brake pads, twice, and this did nothing for the problems with my brakes. When they couldn't diagnose the brake problem, they tried to tell me that the problem was with my transmission, and since they couldn't work on transmissions they'd have to order me a new one, with me footing the bill. I took it to two different transmissions specialist and both assured me, after extensive testing, that it was not my transmission, but that the problem was with my brakes. Hyundai refused to look at my car again, and the service manager told me that he "was through with my car, and wash his hands of it". I took my car to another mechanic who diagnosed my problem, and told me that Hyundai had a recall on my car for the exact problem that I was having and complaining about, and that the Hyundai dealership couldn't diagnose correctly, and washed their hands of my car and sent me back on the road after two separate installations of new brake rotors and pads. I never received notice of the recall from my dealership and I am still experiencing the problem with my brakes requiring me to have exert more brake pedal travel, with less effectiveness. Now, I even have to pump my brakes, and whenever I have to do a hard or panic stop, there is a metal on metal type of grinding noise from my brakes. How long is the recall good for, and what do I have to do in order to get my car fixed under this recall? my life is in danger whenever I drive this car. The recall was on the ABS system for the 2009-2012 Genesis sedan.

- Birmingham, AL, USA