10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
42,366 miles

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« Read the previous 20 complaints

problem #5

May 032016

Genesis 6-cyl

  • 92,000 miles
The contact owns a 2012 Hyundai Genesis. While driving approximately 25 mph and attempting to stop, the brake pedal extended to the floorboard and the vehicle would not stop. After pumping the brake pedal several times, the vehicle was able to be stopped. The vehicle was taken to the dealer where it was diagnosed that the hydraulic electronic control unit was faulty and needed to be replaced. The manufacturer was notified. The failure mileage was 92,000.

- Douglasville, GA, USA

problem #4

Feb 102016

Genesis

  • 52,000 miles
Brake pedal occasionally will not engage the brakes until it is at the floor. Feels like a brake failure at first and the pedal moves all the way to the floor before the brakes engage. Almost had a wreck running into the back of someone from this. It does not do this all the time, but is now happening more frequently. Usually once or twice a week.

- Acworth, GA, USA

problem #3

Jan 142016

Genesis

  • 12,180 miles
I was turning to park in my parking space and all of a sudden the car began to accelerate with such speed that I thought it would jump the curb and crash into my home. I was unable to stop the car and the brakes were unresponsive. It hit the curb and finally came to a stop with a terrible shudder/noise.

- Palm Harbor, FL, USA

problem #2

Mar 172014

Genesis 6-cyl

  • 7,460 miles
While traveling at about 10mph in a parking lot the brake pedal went to the floor when I tried to stop. There was minimal braking. The brakes started to work normally and then failed again within minutes. The car was then towed to the dealer. The dealer said there was no recall on my car and so did Hyundai. I researched the NHTSA data base and found the recall related to brake failures in the Genesis which would have affected my car. I have never received a recall notice even though my car was produced 3/24/12 and according to NHTSA all cars produced up to and including 3/28/12 were to have been recalled.

- Scottsdale, AZ, USA

problem #1

Oct 202013

Genesis 6-cyl

  • miles
I was driving at a speed of around 35 to 40 mph on a street (that's not highway). I was maintaining a proper distance too from the car in front of me. For some reason the car in front of me stopped suddenly. I responded immediately, but the braking was so soft and I felt like nothing has been done and I bumped into the car ahead of me. I really thought at the time of the incident that, something was not right, but didn't think too much into it. A day after I heard these recall news and I can now totally relate my case with the descriptions of other victims.

- Saratoga, CA, USA