9.0

really awful
Typical Repair Cost:
No data
Average Mileage:
64,550 miles
Total Complaints:
2 complaints

Most common solutions:

  1. not sure (2 reports)
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problem #2

Jan 202020

Genesis 3,8

  • Automatic transmission
  • 68,598 miles

This has happened 2 times in 8 days...and car was towed both times. The Dealer replaced transmission cables due to rust... and then again the same thing happened, and it was towed back to dealer. They have been driving it and say all is ok, no problem... ha ha, it cost 900 to fix (or so they said) 1st time and now the car is back at dealer.

This is safety issue as I am older lady. They say they looked at it and it was all fine, they drive it and it's all fine... I am angry, frustrated and am not going to pay for one more thing on this car. DOES ANYONE ELSE HAVE IDEA OF WHAT IS HAPPENING AND WHY?

THE DEALER IS WORTHLESS. FRIENDS HAVE SAID IT'S A POSSIBLE ELECTRIC SHORT, OR TCU SOLENOID. THE DEALER SAYS THEY DO NOT THINK SO... ANY HELP WOULD BE AWESOME OR IDEAS, BEFORE I TRASH THE CAR AND GET A KIA...?

- Katherine C., Flagler Beach, FL, US

problem #1

Jul 062017

Genesis 3.8L

  • Automatic transmission
  • 60,454 miles

The car was assigned to winter storage at a cottage (outside) about Jan 3,2017 and removed from storage about July 7, 2017. It started easily but would not shift into gear. Eventually, after trying to release the transmission shifter by pressing the shift lock, I was able to force it .into gear and drive it about 20 feet by putting it in "sports mode". It would then not come out of "sports mode" so I shut off the engine. Naturally, it would not start again because it was neither in park or neutral. Unfortunately, while in storage the warranty lapsed so if possible I would repair it myself. (I'm about 20 km from the nearest dealer and a tow-truck would have a hard time turning around).

- Allison K., Ottawa, ON, Canada