2.7

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
53,690 miles

About These NHTSA Complaints:

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problem #16

Aug 082023

Genesis

  • miles
The rear passenger window will no longer rise. This leaves my car an easy target for theft and water damage.

- Spring Valley, CA, USA

problem #15

Jan 022024

Genesis

  • miles
SUNROOF GLASS SHATTERED WHILE DRIVING ON INTERSTATE 295 JACKSONVILLE, FL FOR REASONS UNKNOWN. Luckily interior sunroof shade was pulled close or the shattered glass fragments would have fallen on passengers heads, The sunroof OEM is a powered sunroof that was in closed position and is not used or opened often. Outside weather at time was DAY LIGHT about 4:45pm no rain temp about 55 degrees. Called local Hyundai dealer to see if there were any open recalls & TSB's related to the sunroof shattering. They said none. I have pictures if needed. I tried to upload them but your website kicked me out when I hit the upload link below.

- Jacksonville, FL, USA

problem #14

Jul 222021

Genesis

  • miles
While I am driving at around 20 mph, all of sudden engine shuts off, steering wheel is frozen, brake doesn't work, all light remained on dash board. I put it in park and start it. It comes back without any issues. No code are registered so dealer can not see the problem. Also happened in parking a lot about 5 weeks back. This is big safety issue where I might run into somebody without steering wheel and brake control.

- Duluth, GA, USA

problem #13

Feb 032021

Genesis

  • 100,000 miles
After the traction control light comes on when using the vehicle. The brake pedal is hard to push and causes the car to pull and fails to slow down as normal. You then have to come to a complete stop and pump the brake pedal down to the floor two or three times and the brakes function as normal again until the traction control light comes on again. Seems to be a common issue based on several forums that I read. It is a safety concern, because you don't know when it will happen to your car's brakes unless you see the traction controll light come on and if you don't know the ABS light went on it surprises you and you can easily not be able to stop in the normal distance or the pulling to one side almost causes the car to veer into on coming traffic.

- Watkinsville, GA, USA

problem #12

Jan 052020

Genesis

  • 95,000 miles
I've seen a lot of these cars and read about a lot of these cars with transmission problems I was sitting on a regular road in park my car slipped into reverse with no warning what so ever while the gear stick was still in drive I think these could have been built stronger or safer to avoid this and that was just one incident out of about 20 but that was by far the worst

- Overland, MO, USA

problem #11

Aug 012019

Genesis

  • 52,000 miles
Well it only happens on hot day or in summer. In stop and go traffic. While I'm driving the car all of a sudden gas fumes fill up the inside of my car so bad that I gottta pull over for a while. The other day it happen to me again and I almost passed out while driving. I've taken the car to the dealership several times before and they tell me that theirs nothing wrong with it or they don't know what it is. I've ownd the car since it was new and it's been doing this since then. Now that it almost made me black out while driving was the last srraw for me. It's made me have headaches before but not pass out like the other day. This is why I'm reporting this to you guys hoping you could help me. This only happens when I'm I. stop and go traffic in the city when it's really hot out.

- Albuquerque, NM, USA

problem #10

Jun 212019

Genesis

  • 100,035 miles
Stalled twice on the same day - stalled while turning right at the entrance of roundabout at local school. Car lost control due to stall and went cross the opposite lane. All dash lights were on similar to turning car on without turning engine. Fortunately no cars on the opposite side. Quickly shifted to neutral and tried to start the engine. It took 2-3 secs for the engine to start. - stalled again 2 hours later on the same outing when turning right to local restaurant. Car lost control going into parking lot. All dash lights were on. - this is at least the tenth time it happened in our 6 years of ownership with 100K miles on the car. Previous filed ODI number 10606872, 10746269, 11221909, 11221913 and 11221917. - weather condition: Above 80 degrees. It is possible that the issue has to do with hot weather. Purely speculation here. I also reported May 23rd, 2015 incident to Hyundai customer service back in June 29th, 2015. There were no reply from Hyundai. I will file another compliant to Hyundai again. Very frustrated. For reference, I came across these similar cases while doing my research that others complained. Https://www.gencoupe.com/general-discussion/582297-Hyundai-Genesis-stalling-problem-dangerous-please-help.html https://genesisowners.com/Genesis-forum/threads/power-stall-when-turning-left-to-change-lanes-in-stop-and-go-traffic.11153/ https://www.carcomplaints.com/Hyundai/Genesis/2012/engine/engine_stalls_shuts_off_while_driving.shtml www.Hyundai-forums.com/201-Genesis/147545-Hyundai-Genesis-stalling-problem-dangerous-please-help.html power stall when turning left to change lanes in stop and go traffic https://genesisowners.com/Genesis-forum/threads/power-stall-when-turning-left-to-change-lanes-in-stop-and-go-traffic.11153/

- Johns Creek, GA, USA

problem #9

Jun 172018

Genesis

  • 85,000 miles
When stopped at the traffic lights on a city street, the engine stalled for no reason. All lights came on. I had to put the gear in neutral and start the car again. This is at least the fifth time it happened. Previous filed ODI number 10606872 and 10746269. Weather condition: Above 75 degrees

- Johns Creek, GA, USA

problem #8

May 202019

Genesis

  • 99,500 miles
Stalled twice on the same day - stalled when braking at low speed on a city street prior to a complete stop. Shifted to neutral and tried to start car. Car was trying to start but hesitated. Gave it a hard acceleration, it then ran normal. Second incident on the same trip. - stalled on city street when braking at low speed. Shifted to neutral and started car. Gave it a hard acceleration, it then ran normal. Side note: - could not start after stopped at gas station for refuel (when pushing the start button, it only had the tick, tick, tick noise.) had to give hard acceleration to get the engine running. Idle was very rough and unstable. Gave hard acceleration to blow out carbon and idle went back to normal. - believe wife took the car to dealer a few days or a week later for diagnostic but no error codes or cause was found. Needed to locate receipt to confirm. - this is at least the eighth time it happened. Previous filed ODI number 10606872, 10746269, 11221909 and 11221913. - weather condition: Above 75 degrees

- Johns Creek, GA, USA

problem #7

May 042019

Genesis

  • 99,000 miles
Stalled while making right turn into our driveway. All dash lights were on. This is at least the sixth time it happened. Previous filed ODI number 10606872, 10746269, and 11221909. Weather condition: Above 75 degrees

- Johns Creek, GA, USA

problem #6

Sep 012018

Genesis

  • 85,500 miles
The contact owns a 2013 Hyundai Genesis. While driving 25-35 mph, the vehicle stalled and the brakes seized. In addition, the check engine and battery indicators illuminated. The vehicle was taken to the local dealer (nalley Hyundai, 7909 mall pkwy, lithonia, ga 30038, 678-508-8248), but they were unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was contacted and provided case number: 11580860. The failure mileage was 85,500. The VIN was not available.

- Stone Mountain, GA, USA

problem #5

Aug 082018

Genesis

  • 74,000 miles
The area in my dashboard where my airbag is is starting to split. I have contacted Hyundai and let them know as I feel that this is a safety issue. It is coming open and I am concerned that the airbag will either deploy or not operate correctly if needed. I have seen where this is a common occurance is this vehicle and I feel that it wanrrants a recall.

- Metairie, LA, USA

problem #4

Jul 072017

Genesis

  • miles
The gears are jumping and slipping. Sometimes when accelerating the gears shift to neutral.

- Crete, IL, USA

problem #3

May 152017

Genesis

  • 26,000 miles
I have soft breaks...while braking there is a moment where the brake won't work and then it works again. This isn't always at high speeds...it happens during my commute which includes a school zone. I bought this 2013 Genesis with only 11K miles in Jan 2016...now I only have 26K miles brought to dealer and they say no recall and it's not part of cert pre owned repair list...so I had to pay to have breaks flushed myself but only 26K miles seems low...since I don't' want to kill anyone or myself I had no choice but to flush system...but this problem looks so similar to recall of Genesis 2009-2012 I wanted to make sure it's out there. Have had this issue since my oil change at 22672 miles and they said nothing was wrong.....this time they did more test drives...didn't see the issue since it happens about once a week and then they could only recommend I pay for brake fluid flush

- Sun City, AZ, USA

problem #2

Jul 192016

Genesis

  • 43,000 miles
My car literally just shut off while I was driving. I tried to turn once and just shuts off. So I took it back to he dealership and they said it was the emc and it did drive good for a couple months. However, when I had to accelerate fast to get by a car and the RPM were up higher than I normally drive it, I went home and it sat for 20 mins top. I get back in and it just shuts off again! I called Hyundai near me and they gave me the run around. Told me I would have to pay for rental car. I said I uber warranty and this shouldn't be happening!! worst experience ever with this car and the dealerships. They seem to know about this problem and know there is no real cute. I don't expect this car to really ever be fixed as I lol be getting something different as soon as I can.

- Charlotte, NC, USA

problem #1

Jan 082015

Genesis

  • miles
Power seat switch is faulty. Has been replaced 2 times

- Washington, DC, USA