10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
22,667 miles

About These NHTSA Complaints:

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problem #3

Mar 062024

Genesis

  • miles
My car spontaneously caught fire while in a parking lot. I had left it for approximately 45 minutes. When I returned and opened the trunk, smoke began pouring out. Frightened, I called 911. The fire department came. When they opened the driver door, much more smoke poured out. My car continued to smoke I believe for a long time. I was ill for several days with headache and asthma as I am a senior and have scarred lungs. A mechanic later determined that the passenger car motor had burst into fire. He said the motor, seat, carpet and seat belt were beyond repair. No warning lights ever came on. After suggesting a buy back of the car in an earlier conversation, the manufacturer said yesterday upon viewing a photo I provided of the burned seat motor that it wasn't that bad. I refuse to keep the car or drive it because it could happen again and it reeks of fire.

- Gilbert, AZ, USA

problem #2

Nov 042021

Genesis

  • miles
Driver power seat loss of seat back recline position range. Can not adjust seatback forward enough and need to sit closer to steering wheel which is uncomfortable, not safe and too close to the gas and brake pedals. Motor assembly was replaced in 2020 and stopped working approximately year later again 11/4/21.

- Lemont, IL, USA

problem #1

Dec 022020

Genesis

  • 68,000 miles
The car cut off on my twice different days while I was driving on one of the freeway once while turning into my drivingway 3rd I tried to start my car this morning started less than a mili second and would not turned back

- Los Angeles, CA, USA