10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
19,632 miles

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« Read the previous 20 complaints

problem #45

Feb 012023

Genesis

  • miles
I don't know if it was electrical or engine related. The oil pressure light would come on while driving - all conditions - slow, fast, stop-and-go backroads as well as during steady highway driving. While highway driving at one point, the oil light came on and the check engine light also comes on and the functioning of the car is affected (power, steering etc.) for a brief time, then it went back to normal. It felt like the car turned off while I was driving on the highway and then came back on.

- Bernardsville, NJ, USA

problem #44

Oct 092022

Genesis

  • 100,643 miles
Battery terminal became loose

- Dallas , TX, USA

problem #43

Nov 232022

Genesis

  • miles
theres multiple of vehicles like mines that are having the battery terminal issue. and when its loose it cause the car to shut of while at high speed causing the driver to loose power steering and brakes.

- Dallas, TX, USA

problem #42

Jul 192022

Genesis

  • miles
Rear doors stop unlocking. I have to disconnect the battery to reset it to get it to work to unlock with the remote or the switch button.

- Turlock, CA, USA

problem #41

Jan 012021

Genesis

  • miles
The positive battery terminal has a design flaw where it will wholly lose conductivity with the battery post due to vibrations, stress and age. After numerous dealer visits where "nothing was wrong" I began to diagnose the issue myself. I tracked it down to faulty positive battery terminal, which due to the lack of manufacturer availability I had to correct myself. It seems to be such a widespread but "unknown" issue with the entire vehicle model that I made a repair guide on the subject with photos: https://genesisowners.com/genesis-forum/threads/improved-positive-battery-terminal-box.32768/#post-411757 The primary issue at stake is the sudden, unexpected loss of power steering when maneuvering at low speeds. The vehicle will lose additional safety systems when the battery power is interrupted, such as collision avoidance, parking sensors, airbags and even powertrain control in extreme cases. No manufacturer diagnostic codes will ever be set as the systems in the vehicle do not account for sudden unexpected power loss. Problem is aggravated by objects on trunk floor resting on terminal box. The secondary issue is that when a power interruption occurs while the vehicle is in operation, the vehicle will not properly shut down when the ignition is turned off. Rather than unlocking doors and assisting handicapped drivers via the easy exit seat feature, the car completely dies and does not wake back up. Vigorous door slamming or any other large impact to the body of the car will sometimes bring systems back online, by fractionally moving the positive battery terminal. If systems do not return, the driver is unable to lock the doors or open the trunk. Hyundai does not make the positive terminal a replaceable item, rather, it's only sold as a combined part with a $1400 battery cable (plus 8 hours labor). Dealers and owners alike are averse to replace this part for such a high price, when the battery terminal itself is worth less than $20.

- Bushnell, FL, USA

problem #40

Nov 172021

Genesis

  • miles
While driving the following codes would flash: AEB, BSM, TPMS, Also while the AEB code would flash it would limit my acceleration weather on the highway or local driving. These issues were reported to Hyundai America Corporate and I have a active complaint as well as a open appointment with a local dealership on 1.4.22. Lastly I do have a video of this taking place

- Brookhaven, PA, USA

problem #39

Dec 222021

Genesis

  • miles
Rear passenger door failed to open from outside or inside vehicle. Possible door actuator or module. Two car seats with babies inside vehicle, couldn-??t open door. Very dangerous in case of emergency. Vehicle has only 54000 miles, with extended warranty, dealer not honoring the warranty, item(s) not covered. Dealer says it-??s wear& tear. Not acceptable, it-??s a safety issue.

- Santa Cruz, CA, USA

problem #38

Oct 042021

Genesis

  • miles
Upon driving many warning lights light up and make warning signals on the instrument dashboard. These warning lights light up at the same time or in succession and include: check bid system, tire pressure, check engine light, skid control, check bsd system, and others. In addition, brakes become sticky and steering is affected. Worse yet, car slows down on its own as it engages crash avoidance system.

- Roslindale, MA, USA

problem #37

Sep 092021

Genesis

  • miles
ESC failed. I was attempting to make a left turn from a stopped position at a typical intersection. I lost control of the vehicle as it started to fishtail once I began the turn. Brakes did not respond and I ended up hitting the curb on the outer lane with both front and rear tires. Side curtain and passenger seat airbags deployed. Vehicle is now a total loss. I believe the faulty ESC poises a lot more risk that just a fire. From other reports on genesis forums by consumers like me, this problem with Hyundai's ESC seems to be a common and reoccurring problem. Recall should be updated to include that ESC may fail and makes the vehicle unsafe to drive.

- Manhattan Beach, CA, USA

problem #36

Nov 212014

Genesis

  • 15,000 miles
The contact owns a 2015 Hyundai Genesis. The contact stated while the headlights were on the auto setting, the headlights occasionally flickered on and off independently. The contact also stated that the air bag warning light also inadvertently illuminated. The vehicle was taken to the local dealer and was diagnosed with the wiring harness needing to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer had been informed of the failure and informed the contact that an engineer would be sent out to inspect the vehicle. The engineer was not heard from and the vehicle was not inspected. The failure mileage was approximately 15,000.

- Bronx, NY, USA

problem #35

May 242021

Genesis

  • miles
1.ENGINE WILL NOT SHUT OFF WHEN VEHICLE IN PARK. HAD TO DISCONNECT BATTERY. there was no warning. 2. LKAS warning light remains on. 3. Caution light remains on on the dash. 4. Anti-braking system highlights when immediate car in front of me makes a turn without me being close to it. The first thing the dealer asks is do I have extended warranty! They stated they couldn't get to the repair until maybe Thursday. I'm really afraid to drive my car.

- Lamarque, TX, USA

problem #34

Feb 252021

Genesis

  • miles
My 2015 Genesis having starting issue. I went to youtube & lots of peoples has posted their videos with same issue. Genesis as a company not doing anything to correct or resolve this recalls issue.

- Chandler, AZ, USA

problem #33

Sep 092020

Genesis

  • 60,000 miles
The contact owns a 2015 Hyundai Genesis. The contact stated that while driving at various speeds, the vehicle seized as the battery, service key, temptuer control warning light illuminated. An abnormal odor appeared. The contact managed to coast the vehicle to the shoulder, turn the vehicle off and on which failed to start. The vehicle was towed to five star Hyundai of macon 3010 riverside dr, macon, ga 31210 (478) 345-8927 however it was unable to duplicate the issue. The vehicle was test drove after the technician restarted the vehicle; still unable to duplicate the issue. The vehicle was not repaired. The failure recurred intermediately. The vehicle was towed twice to the dealer. The vehicle had been seen at the dealer over 10 times. The contact feels unsafe driving the vehicle. The manufacturer was not notified of the failure. NHTSA campaign number: 16V575000(electrical system) was mentioned as a possible solution to the failure however the VIN was not included. The failure mileage was approximately 60,000.

- Macon, GA, USA

problem #32

Dec 022020

Genesis

  • 68,000 miles
The car cut off on my twice different days while I was driving on one of the freeway once while turning into my drivingway 3rd I tried to start my car this morning started less than a mili second and would not turned back

- Los Angeles, CA, USA

problem #31

Dec 042020

Genesis

  • 67,000 miles
Blind spot warning system is not operating. After having it checked and fixed, the warning is back after threw days. Looks like this is a well known issue that Hyundai does not want to repair or make better. After driving from a road trip on the interstate/highway, once I arrived to my destination, the bsd warning was displayed. No damage, and no collision.

- Madison, AL, USA

problem #30

Oct 042020

Genesis

  • miles
The check engine light come on for no reason. The car locked me out while running and both key fabs wouldn't unlock it from the outside. The smart trunk doesn't work. When you lock the doors, the driver's side won't lock.

- Stonecrest, GA, USA

problem #29

Jun 152020

Genesis

  • miles
Rear driver side tail light and turn signal works intermittently. Moisture was accumulated in tail light housing. Hyundai dealers are aware of defect but have taken no corrective actions.

- Rochester, NY, USA

problem #28

Apr 032020

Genesis 6-cyl

  • 66,000 miles
While driving at night with lights in automatic mode, the headlights will turn off for a few seconds and the dash will indicate the lights mode has changed, before the lights will turn back on. This has occurred multiple times typically at night along rural highways but has occurred along lit streets as well. It has happened while simply driving along a straight stretch of road as well as when turning or switching from brights to dims. This safety hazard has fortunately not yet resulted in losing control of the vehicle due to lack of awareness regarding position on the road and could result in a serious accident. Date listed is the most recent time the incident occurred.

- Elmwood, WI, USA

problem #27

Oct 012019

Genesis

  • 38,000 miles
Daytime running lights(drl) and front turn signal bulbs burn out very frequently due to the fact they are the same filament in the bulb even though they require a dual filament bulb. The wiring harnesses also show significant signs of overheating. This is a very widely-known issue in the online forums for this car and is a completely unsafe issue. The drivers side bulb is easy to replace, but the passenger side is not. I have replaced the drivers side 3 times and the passenger side 2 times in the last year. Between bulbs and mechanic fees for the passenger side, I have spent $200-$300 in the last year maintain this unsafe problem.

- Virginia Beach, VA, USA

problem #26

Sep 192019

Genesis

  • 46,000 miles
Back up camera. I have replaced the back up camera 3X and it is still messing up. No longer under warranty, when it was like I said it was replaced 3X. The back up camera acts up when put in reverse, it shows a blue screen at times other times it glitches and shows black and white, etc.

- Austin, TX, USA

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