10.0

really awful
Crashes / Fires:
2 / 1
Injuries / Deaths:
1 / 0
Average Mileage:
19,224 miles

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« Read the previous 20 complaints

problem #37

Sep 092021

Genesis

  • miles
ESC failed. I was attempting to make a left turn from a stopped position at a typical intersection. I lost control of the vehicle as it started to fishtail once I began the turn. Brakes did not respond and I ended up hitting the curb on the outer lane with both front and rear tires. Side curtain and passenger seat airbags deployed. Vehicle is now a total loss. I believe the faulty ESC poises a lot more risk that just a fire. From other reports on genesis forums by consumers like me, this problem with Hyundai's ESC seems to be a common and reoccurring problem. Recall should be updated to include that ESC may fail and makes the vehicle unsafe to drive.

- Manhattan Beach, CA, USA

problem #36

Nov 212014

Genesis

  • 15,000 miles
The contact owns a 2015 Hyundai Genesis. The contact stated while the headlights were on the auto setting, the headlights occasionally flickered on and off independently. The contact also stated that the air bag warning light also inadvertently illuminated. The vehicle was taken to the local dealer and was diagnosed with the wiring harness needing to be replaced. The vehicle was repaired however, the failure persisted. The manufacturer had been informed of the failure and informed the contact that an engineer would be sent out to inspect the vehicle. The engineer was not heard from and the vehicle was not inspected. The failure mileage was approximately 15,000.

- Bronx, NY, USA

problem #35

May 242021

Genesis

  • miles
1.ENGINE WILL NOT SHUT OFF WHEN VEHICLE IN PARK. HAD TO DISCONNECT BATTERY. there was no warning. 2. LKAS warning light remains on. 3. Caution light remains on on the dash. 4. Anti-braking system highlights when immediate car in front of me makes a turn without me being close to it. The first thing the dealer asks is do I have extended warranty! They stated they couldn't get to the repair until maybe Thursday. I'm really afraid to drive my car.

- Lamarque, TX, USA

problem #34

Feb 252021

Genesis

  • miles
My 2015 Genesis having starting issue. I went to youtube & lots of peoples has posted their videos with same issue. Genesis as a company not doing anything to correct or resolve this recalls issue.

- Chandler, AZ, USA

problem #33

Sep 092020

Genesis

  • 60,000 miles
The contact owns a 2015 Hyundai Genesis. The contact stated that while driving at various speeds, the vehicle seized as the battery, service key, temptuer control warning light illuminated. An abnormal odor appeared. The contact managed to coast the vehicle to the shoulder, turn the vehicle off and on which failed to start. The vehicle was towed to five star Hyundai of macon 3010 riverside dr, macon, ga 31210 (478) 345-8927 however it was unable to duplicate the issue. The vehicle was test drove after the technician restarted the vehicle; still unable to duplicate the issue. The vehicle was not repaired. The failure recurred intermediately. The vehicle was towed twice to the dealer. The vehicle had been seen at the dealer over 10 times. The contact feels unsafe driving the vehicle. The manufacturer was not notified of the failure. NHTSA campaign number: 16V575000(electrical system) was mentioned as a possible solution to the failure however the VIN was not included. The failure mileage was approximately 60,000.

- Macon, GA, USA

problem #32

Dec 022020

Genesis

  • 68,000 miles
The car cut off on my twice different days while I was driving on one of the freeway once while turning into my drivingway 3rd I tried to start my car this morning started less than a mili second and would not turned back

- Los Angeles, CA, USA

problem #31

Dec 042020

Genesis

  • 67,000 miles
Blind spot warning system is not operating. After having it checked and fixed, the warning is back after threw days. Looks like this is a well known issue that Hyundai does not want to repair or make better. After driving from a road trip on the interstate/highway, once I arrived to my destination, the bsd warning was displayed. No damage, and no collision.

- Madison, AL, USA

problem #30

Oct 042020

Genesis

  • miles
The check engine light come on for no reason. The car locked me out while running and both key fabs wouldn't unlock it from the outside. The smart trunk doesn't work. When you lock the doors, the driver's side won't lock.

- Stonecrest, GA, USA

problem #29

Jun 152020

Genesis

  • miles
Rear driver side tail light and turn signal works intermittently. Moisture was accumulated in tail light housing. Hyundai dealers are aware of defect but have taken no corrective actions.

- Rochester, NY, USA

problem #28

Apr 032020

Genesis 6-cyl

  • 66,000 miles
While driving at night with lights in automatic mode, the headlights will turn off for a few seconds and the dash will indicate the lights mode has changed, before the lights will turn back on. This has occurred multiple times typically at night along rural highways but has occurred along lit streets as well. It has happened while simply driving along a straight stretch of road as well as when turning or switching from brights to dims. This safety hazard has fortunately not yet resulted in losing control of the vehicle due to lack of awareness regarding position on the road and could result in a serious accident. Date listed is the most recent time the incident occurred.

- Elmwood, WI, USA

problem #27

Oct 012019

Genesis

  • 38,000 miles
Daytime running lights(drl) and front turn signal bulbs burn out very frequently due to the fact they are the same filament in the bulb even though they require a dual filament bulb. The wiring harnesses also show significant signs of overheating. This is a very widely-known issue in the online forums for this car and is a completely unsafe issue. The drivers side bulb is easy to replace, but the passenger side is not. I have replaced the drivers side 3 times and the passenger side 2 times in the last year. Between bulbs and mechanic fees for the passenger side, I have spent $200-$300 in the last year maintain this unsafe problem.

- Virginia Beach, VA, USA

problem #26

Sep 192019

Genesis

  • 46,000 miles
Back up camera. I have replaced the back up camera 3X and it is still messing up. No longer under warranty, when it was like I said it was replaced 3X. The back up camera acts up when put in reverse, it shows a blue screen at times other times it glitches and shows black and white, etc.

- Austin, TX, USA

problem #25

Sep 012019

Genesis

  • 40,002 miles
Please disregard and delete this voq. I am testing the system for a client to see what if any changes have been made in the last few years.

- Washington, DC, USA

problem #24

Aug 312019

Genesis

  • 60,000 miles
Daytime running lights(drl) and front turn signal bulbs burn out very frequently due to the face they are the same filament in the bulb even though they require a dual filament bulb. The wiring harnesses also show significant signs of overheating. This is a very widely-known issue in the online forums for this car and is an annoying and unsafe issue.

- Spring Hill, TN, USA

problem #23

Aug 192019

Genesis

  • 8 miles
Headlights turn off an on when in auto mode, while driving

- Santa Cruz, CA, USA

problem #22

Aug 012019

Genesis

  • 67,000 miles
The power trunk hatch malfunctions, opening the trunk either partially or completely. Unfortunately it does not close completely unless using the trunk button inside the vehicle. One incident, the trunk attempted to close without warning or notice. No button was activated to close at the time. The trunk would open when the vehicle was stationary, in motion on the roadway, and when the vehicle was powered off. All were isolated instances. It is unknown what may be causing the malfunction, however has progressively became worst from the onset. I was able to utilize the "valet trunk lockout feature" for now, deactivating the trunk functions. I'm scheduled to meet with the Hyundai dealership for an inspection of the vehicle soon. I've also contacted the manufacturer regarding this issue.

- Summerville, SC, USA

problem #21

Jul 302019

Genesis

  • 56,000 miles
My headlights flicker off and on randomly while sitting still and driving, it shows on my instrument panel switching from auto mode and off randomly I looked up the problem on a couple forums and hundreds of people have had this problem please make this a recall before some hits a child or a car in the street cause the dealerships are not trying to work on it some people said by replacing the turn signal handle it fixed the problem but it needs to be a recall fix not a owner fix if this many people are having a problem ( I found as video on youtube which is the exact problem every one is having https://youtu.be/wyamrudmtqg)

- Tampa, FL, USA

problem #20

Jun 122019

Genesis

  • 36,000 miles
At times the vechicle surges forward when close to another vechicle when in cruise control. Heads lights have turn off, on, automatic, low with out any human interaction. Navagation screen went completely blank

- Riverview, FL, USA

problem #19

Apr 042019

Genesis

  • 200 miles
The driver side front turn signal intermittently inoperable. When under warrantee, had dealership repair 5-6 times without success. They changed bulbs and both electrical harnesses. Problem still exists. Took the car into a different dealer and they stated that the left and right sockets burned internal to headlight assembly. This has occurred from early on and continues today. On two occasions at night the entire headlights shut off and I can only assume it is related to the burned internal sockets as well

- Stamford, CT, USA

problem #18

Sep 102018

Genesis

  • 122,000 miles
My vehicle showed solid check engine light while I was on 101 freeway and after exiting to city road I could park and read the error code "P0880 power input to tcm", I reported the issue to Hyundai dealer and they diagnosed the issue as internal tcm defect. Dealer replaced the tcm but that couldn't fix the problem. And they just released the car as is. After a short while my car had become unable to reverse, and when set the gear to reverse, my car moves forward to make a very life threatening. I called Hyundai corporate office but they didn't help. Now, I cannot drive my car because it is unsafe and because because I'm not a mechanic to diagnose the problem while the dealer and the corporate don't help. I found out that the model of my car is a subject to recall for gear problem which is exactly what I face now. It seems that both of the dealer and the corporate office are aware of the issue in this particular model but they did not even mentioned it to me until I found it by myself. A car like that is unsafe for me to drive because it runs forward only even when the gear is reverse and if stops I cannot even push it backwards. A car with this defect is dangerous for my community. Please help to force that company either replace the car for me, repurchase or repair it to full operational status..

- Tarzana, CA, USA

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