5.5

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
16,390 miles

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problem #27

Apr 172024

Genesis

  • miles
I bought a 2015 Hyundai Genesis G80 and 3 weeks after I had the vehicle the car would not start I-??m currently without a vehicle a possibly a job I need help with the situation I called their dealer they told me not to bring it to them because there was nothing they could do they said now I-??m stuck in a bad situation I need help with this.

- Fredericksburg , VA, USA

problem #26

May 312024

Genesis

  • miles
Engine warning light is showing up constantly, so visited Hyundai dealer, Valencia, but did not do anything. When visiting another repair shop, technician advised it is related to Stater Assembly Safety Recall. Hyundai did not do anything regarding this recall even there is probable fire explosion. It is seriousely worried about this matter. Please help this one. Thank you.

- Valencia, CA, USA

problem #25

Mar 052024

Genesis

  • 193,843 miles
The contact owns a 2015 Hyundai Genesis. The contact stated that when she depressed the push-to-start button, the vehicle failed to start. The contact noticed there was water near the battery compartment. The contact removed the water, but the compartment continued to retain water. The battery, oil, and engine warning lights were illuminated. The contact called the local dealer, who informed her about a recall and referred her to the local Hyundai dealer. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 24V107000 (Electrical System). The manufacturer was not notified. The failure mileage was unknown.

- Tuscaloosa, AL, USA

problem #24

Feb 132024

Genesis

  • miles
On [XXX], my vehicle was not starting at all, prompting me to seek professional assistance. Subsequently, the car was towed to a nearby auto shop for a comprehensive diagnostic. The findings indicated that the starter was the root cause of the issue and required replacement. Additionally, a battery replacement was deemed necessary. Coincidentally, on the same day, a recall notice was issued regarding the starter, citing a fire risk associated with the component. In light of the recall notice, the vehicle was relocated from the auto shop to my residence. On [XXX], the car was then towed to the dealership for further investigation and confirmation of the starter diagnostic, as advised by Hyundai corporate by an agent named, Doreen. I contacted Hyundai corporate on Friday, [XXX], seeking guidance about the starter diagnosis. Their recommendation was to have the car towed to the dealership to validate the starter issue. She stated they will be able to expedite the resolution process at a national level once the dealership confirms the diagnosis. Today, on [XXX], Capitol Hyundai in San Jose, CA, associate by the name of Ali Lee, informed me that the starter was not the culprit; rather, it was identified as a "faulty" new battery installed six months ago. This revelation is disconcerting, especially considering that the car, parked for six days, should not have been able to start if the issue was solely related to the battery, as confirmed by the dealership. This report aims to document the sequence of events for future reference and to address potential safety concerns associated with the recalled starter, which poses a fire risk. Moreover, I would like to bring to your attention some pre-existing issues that might be connected to the recall, including light flickering while driving, headlights turning completely off automatically at night on the freeway & challenges w the car windows when using the designated buttons. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- East Palo Alto, CA, USA

problem #23

Nov 082023

Genesis

  • miles
Oil pressure sensor is faulty and has gone out at ~74k miles. Looking into it, this is a known issue and has been recalled in Korea. The sensor is in the engine block and is a very costly repair. This needs to be recalled in the US!!

- Reno, NV, USA

problem #22

Nov 032023

Genesis

  • miles
The oil low-pressure warning light is frequently on while the engine is operating from idle to approximately 2,000 rpm. Engine operation is normal, including high performance. Complaints of this condition abound on Genesis Forums. Beside the lack of a true low oil pressure warning that may result in severe engine damage, a safety issue is present if that damage occurs on roadways with no way to escape traffic flow.

- Lutherville Timonium, MD, USA

problem #21

Aug 172023

Genesis

  • miles
I was driving the car, and without warning, it just said engine overheating and shut off. If I had pulled out in front of someone, I could easily have gotten killed. There was no prior indication of anything wrong. Just riding down the road and it just shut off for no reason and would not restart. Towed it to the dealership and they told me that I need a new electronic control module and quoted a price of $4,000. That is freaking outrageous for something that should never have gone wrong in this car. I researched online and there are multiple Hyundai Genesis sedan owners have had a problem with the electronic control module going out for no reason. This is something Hyundai should be held accountable for as it is a major safety hazard. For your car to just shut off for no reason while driving it, is extremely dangerous and life-threatening.

- Florence, SC, USA

problem #20

Apr 102023

Genesis

  • miles
When driving at the speed of 20 - 25 MPH the car feels like its skipping or struggling to shifting into the next higher gear. Then all of a sudden it feels like someone rams into the back of us. Then the car will not shift into the next. I took the car into Coconut Creek Automotive LLC. The car just sat there for almost 3 months. They tell me that they could not duplicate the problem. I spoke with a service rep that told me he felt the problem. The Manager said to me that the car had to be driven and the problem displayed 5 out of 10 times. My car was there for almost 3 months and only drove 12 miles.

- Lauderhill, FL, USA

problem #19

May 312023

Genesis

  • miles
Driving and car just quit. Clock turned, wipers went crazy, and then smoke came up the front windshield from the engine. I bailed and left it in the road. Awful and dangerous situation. Dealership wasn-??t excepting Genesis anymore. Towed to a dealership 50 min away. Told the engine failed.

- Del, OH, USA

problem #18

Feb 012023

Genesis

  • miles
I don't know if it was electrical or engine related. The oil pressure light would come on while driving - all conditions - slow, fast, stop-and-go backroads as well as during steady highway driving. While highway driving at one point, the oil light came on and the check engine light also comes on and the functioning of the car is affected (power, steering etc.) for a brief time, then it went back to normal. It felt like the car turned off while I was driving on the highway and then came back on.

- Bernardsville, NJ, USA

problem #17

Jan 012023

Genesis

  • miles
in cold weather the engine displays a message that the oil pressure is low. This issue has been recalled on this same model in south korea, where all of these cars are manufactured.

- St Louis, MO, USA

problem #16

May 242021

Genesis

  • miles
1.ENGINE WILL NOT SHUT OFF WHEN VEHICLE IN PARK. HAD TO DISCONNECT BATTERY. there was no warning. 2. LKAS warning light remains on. 3. Caution light remains on on the dash. 4. Anti-braking system highlights when immediate car in front of me makes a turn without me being close to it. The first thing the dealer asks is do I have extended warranty! They stated they couldn't get to the repair until maybe Thursday. I'm really afraid to drive my car.

- Lamarque, TX, USA

problem #15

Feb 252021

Genesis

  • miles
My 2015 Genesis having starting issue. I went to youtube & lots of peoples has posted their videos with same issue. Genesis as a company not doing anything to correct or resolve this recalls issue.

- Chandler, AZ, USA

problem #14

Dec 022020

Genesis

  • 68,000 miles
The car cut off on my twice different days while I was driving on one of the freeway once while turning into my drivingway 3rd I tried to start my car this morning started less than a mili second and would not turned back

- Los Angeles, CA, USA

problem #13

Oct 042020

Genesis

  • miles
The check engine light come on for no reason. The car locked me out while running and both key fabs wouldn't unlock it from the outside. The smart trunk doesn't work. When you lock the doors, the driver's side won't lock.

- Stonecrest, GA, USA

problem #12

Sep 052020

Genesis

  • 39,600 miles
Vehicle would not shift up to the next gear and and started attempting to shift but failing every time as it passed 2000 rpms. Incident happened while passing another vehicle, after an extended time of vehicle not being able to accelerate while attempting to pass the brakes had to be applied in order to avoid a collision with an incoming vehicle. The vehicle later failed completely and all power from the engine was lost and started rapidly decelerating then finally came to a complete stop. Instrument and electric power was still on but there was no power from the engine. Vehicle would not move for about 15 minutes, then it finally had limited power to 45mph

- Bozeman, MT, USA

problem #11

Nov 152019

Genesis

  • 38,000 miles
The contact owns a 2015 Hyundai Genesis. The contact stated that while driving at approximately 25 mph, the vehicle stalled while several unknown warning lights on the instrumental panel illuminated. The contact restarted the vehicle. The vehicle was taken to advantage Hyundai located at (440 plainview rd, hicksville, NY 11801) where the failure was undetermined and the dealer informed that the failure may be due to fuel system. The vehicle was not repaired. The failure persisted. The vehicle was taken back to advantage Hyundai 440 plainview rd, hicksville, NY 11801, where the failure was still undetermined. The manufacturer was not notified of the failure. The approximate failure mileage was 38,000.

- Massapequa Park, NY, USA

problem #10

Jun 292018

Genesis

  • 65,000 miles
I was driving northbound on I-295 in Washington, DC when my check engine light illuminated and the car began to slow down in extremely heavy traffic and I lost the ability to accelerate. I attempted to accelerate in order to get my vehicle off the busy highway and to a safer location, but I was not able to go more than a few meters. It was fortunate that I was not seriously hurt or killed. This is clearly a serious safety issue and I am surprised that there has not been a recall to fix this problem, especially considering that it appears to be something that has been happening to many Hyundai vehicles for some time now. After more than one (1) hour, I was rescued by a towing company that left my car at the dealership. The dealership has discovered that I require at least a throttle body assembly to repair the issue and has ordered the parts which means that I am renting a car until the repairs are made (the part will take several days to be delivered). After the throttle body assembly is installed, the dealership will rescan to see if that eliminates some of the other codes that were discovered.

- Hyattsville, MD, USA

problem #9

May 252017

Genesis

  • 5,000 miles
This is an ongoing safety issue that I've tried to get the dealership to address. From a stop or slow idle, the engine exhibits acceleration hesitation. This hesitation lasts up to 2 seconds and when trying to merge into traffic has nearly resulted in accidents numerous times. I believe a Hyundai whistle-blower came forward recently to expose this ongoing issue but Hyundai has yet to address it.

- Canton, OH, USA

problem #8

Dec 302015

Genesis

  • 268 miles
The contact owns a 2015 Hyundai Genesis. The contact stated that there was an abnormal noise progressing near the engine. An appointment was scheduled with the dealer. The manufacturer was notified of the failure. The failure mileage was 268.

- Dustin, FL, USA

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