10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 23,062 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The fuel door will not open, even with the emergency latch located within the trunk. A cursory search of reddit and other forums has revealed the problem to be widespread among other Hyundai owners, with no solutions offered by Hyundai or Genesis. The safety issue is obvious in that drivers will be stranded in unexpected places.
- Vacaville, CA, USA
From a stop position and begin to turn right the car hesitates.
- Moorpark, CA, USA
After tire recall and computer update we first noticed a vibration or shudder for the first few miles. Dealer eventually changed 23 separate tires and problem persists. M. stahl of Hyundai states this is a characteristic of low profile tires. Electrical problems began showing up on a rotating basis. Including, park assist not working regularly. Ventilation changing on its own. Blind spot indicators not working. Rear windows not working. Heated seats not heating. Dash display changes on it's own. Folding mirrors not folding as they should. Car went dead once. Zero acceleration twice when merging into traffic. Smart trunk not functioning. Vents blowing ice cold air without ac being on. Most of these have been photographed or videod. Dealer employees have also witnessed most of these. Occurrences have been in all driving conditions from stationary, back roads and highways. I have all repair orders documenting over 60 days of loss of use while car was at the dealer.
- South Windham, CT, USA
The car shut off suddenly and came to abrupt stop while in motion on the street driving in a straight line
- Brooklyn, NY, USA
Vehicle stalled as I was driving about 25 mph. All systems failed. It could not be started again and had to be towed. There was no previous indication of any mechanical/electrical problem.
- Moreno Valley, CA, USA
- Dallas , TX, USA