The contact owns a 2015 Hyundai Genesis. The contact stated that the driver's side mirror failed to adjust properly to view the surroundings on the driver's side of the vehicle. The failure was causing issues and a need for chiropractic care due to the contact needing to manually turn and adjust to safely view oncoming traffic, which aggravated previous neck and back injuries. The vehicle was taken to the dealer, who diagnosed that the mirror had failed and needed to be replaced. The vehicle was not repaired. When having the oil changed, the dealer informed the contact of 2 recalls; NHTSA Campaign Number: 21V160000 (Service Brakes, Hydraulics) and NHTSA Campaign Number unknown (manufacturer number 252) and Service Campaign Manufacturer Number 965 (NHTSA ID Number unknown). The fuel module, fuse assembly, and relay were replaced or repaired. The vehicle was kept for the remedies to be completed; however, approximately 2-3 weeks after the remedies were completed, the vehicle would hesitate when driving at various speeds, the engine would stall without warning, and the vehicle would fail to start on initial start-up, intermittently. The contact used engine cleaner, seafoam, and Lucas cleaner for the engine; however, the engine failure persisted. The vehicle was towed to the dealer, who was not able to provide a diagnosis or make contact for any updates since the vehicle's been returned. The vehicle was not repaired. The manufacturer was informed of the failure and had 2 cases of the vehicle. The failure mileage was approximately 96,000.

- Greensboro, NC, USA

The contact owns a 2015 Hyundai Genesis. The contact stated that while driving at approximately 25 mph, the vehicle stalled while several unknown warning lights on the instrumental panel illuminated. The contact restarted the vehicle. The vehicle was taken to advantage Hyundai located at (440 plainview rd, hicksville, NY 11801) where the failure was undetermined and the dealer informed that the failure may be due to fuel system. The vehicle was not repaired. The failure persisted. The vehicle was taken back to advantage Hyundai 440 plainview rd, hicksville, NY 11801, where the failure was still undetermined. The manufacturer was not notified of the failure. The approximate failure mileage was 38,000.

- Massapequa Park, NY, USA