10.0
really awful- Crashes / Fires:
- 0 / 1
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 6,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
My car caught on fire after going to Hyundai and being told -??the only thing you have to worry about is your breaks locking up. My car was parked in the driveway and caught on fire from the engine bay.
- Ocoee, FL, USA
The contact owns a 2013 Hyundai Genesis Coupe. The contact received notification of NHTSA Campaign Number: 23V651000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Anaheim, CA, USA
Intermittent softening of brake pedal when applying pressure to brake while driving and when parked. The brake pedal becomes soft where the vehicle does not slow down because the brake is not applied until you push further. Applying full pressure on the brakes sometimes does not bring the vehicle to a complete stop. This is unsafe because when driving on the highway and traffic comes to a sudden stop, the time for my car to come to a complete stop is significantly and dangerously delayed. If driver does not keep a distance that is more than normal, vehicle has the possibility of crashing and putting the driver and other vehicles near in danger. When taken to Clay Clooney Hyundai of Mesquite, they did not acknowledge recall because there is no remedy for it. The failure of the brake pressurization began early summer of 2023. The vehicle is ready for an inspection to resolve the recall upon request.
- Dallas, TX, USA
There is an unresolved recall. This recall has been going on since sept with no resolution I feel it is vital to get this resolved asap.
- Toney , AL, USA
This car, along with millions of others, are under a recall since Sept 2023. The car could catch on fire even when parked. They have not come up with a fix. I feel that this is an extreme danger to not only myself and my property, but to others living around me. They are taking way too long for a fix to be determined and the work to be done.
- Portland, OR, USA
Hyundai is saying I can-??t park or drive without concern of a fire hazard. Hyundai was called and they said a remedy would be available by the end of the month. That was said in November and now it is the middle of January. I need a vehicle for everyday life and this is getting costly for me. Usually a remedy is to be resolved within a reasonable time, two weeks on average, contractually speaking. Please resolve this problem immediately.
- Jacksonville , FL, USA
I was driving to work on 07/14/2022 and my brake pedal was going soft. I than got an abs light and a traction control light. I was concerned and took it in to get a health report on it and to see if there were any codes. The service center than pulled a c2380 code for a Faulty HECU. I started researching this code for myself and seen that there have been recalls for this exact thing for the Hyundai genesis sedans but not the coupes. Please Hyundai revise your list and add the Hyundai Genesis Coupes on to it and make this right.
- Tampa, FL, USA
Vehicle braking fades in a random manner. An independent service center technician experienced the problem during one test drive. The technician assessed the braking system and stated that the master cylinder is operating correctly and there is no air in hydraulic lines. The tech suggested that it could be an issue with the hydraulic ECU which was part of a recall campaign for prior year models. This condition puts the safety of driver, passengers, and other vehicles on the road at risk. No alerts, warnings, or indicators have been triggered on the dash.
- Poway, CA, USA
Rear passenger side brake seizure or sticking. Happened when I went to a colder location. I took the car to the dealer and they lubed the guides, 2 months later, back in a cold area, the exact same thing happened again. The car doesn't roll in neutral and the brakes heat up, excessive wear on the pads on that brake.
- Langley, WA, USA
- Leland, NC, USA