10.0

really awful
Crashes / Fires:
0 / 2
Injuries / Deaths:
0 / 0
Average Mileage:
54,127 miles

About These NHTSA Complaints:

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problem #7

Oct 032023

Genesis Coupe

  • 114,884 miles
the abs light stays on no matter what ive tried resetting it and everything and it wont work, the electrical system in the car sometimes doesnt work properly this regarding the headlights and interior buttons, the transmission on the car since i have bought it has a really dangerous kick back on it in the transmission jolts the car really hard to the point its dangerous to drive on dry and rainy days because the tires will lose traction and i will have to get the traction back under control due to the kick back in this transmsion problem it has caused the engine to give out also.

- Northridge, CA, USA

problem #6

Jun 042023

Genesis Coupe

  • miles
Each time service was required my car had suddenly stopped running without any acceleration. The start engine button would not work. Each time car was towed to Serra Hyundai. At no time, was there any mentioning of needing a new engine or engine replacement. The service dates: 01/05/2023, 01/14/2023, and 04/14/2023. My last non acceleration occurred on night of June 4, 2023. It could have been tragic. I was accelerating to get on freeway heard a loud noise like something fell from up under car then vehicle just stopped and would not accelerate leaving me stranded and cars having to go around me. This could have been a terrible accident. I had car towed to Serra Hyundai. The services being quoted to me is a new engine with estimated cost $7900. I cannot afford that amount and I-??m now without a car. However because I have kept maintenance program up on my car the service department submitted PA101761. Unfortunately, it was declined because warranty has expired. In more research, there has been a recall on 2013-2015 Genesis Coupe for the Powertrain, Engine and Suspension. Therefore, Hyundai is fully aware there is an engine issue. The National Highway Transportation and Safety Administration (NHTSA) has 149 complaints with the same engine powertrain issues. NHTSA ID# 11435981 dated October 8, 2021 had the exact same issues with vehicle and experience(s) as myself. Hyundai has issued a recall. Recall 135, NHTSA Campaign # 15V756000 and Technical Service Bulletin(TSA)#15-01-054. In my opinion, everything described in this recall and every issue I have is outlined in this campaign. I-??m being told my car VIN was not included. There have been several complaints over the years for same issue this cannot be coincidental. A recall should be issued for automatic 2013-15 Genesis Coupe to include my Vin#. Most vehicles are at or approaching 10 years and warranty expired. I currently can-??t afford new car and on fixed income, or $7900 new engine on 180,000 mile car.

- Leeds, AL, USA

problem #5

Dec 112021

Genesis Coupe

  • miles
Last December, 12/11/2021, my son and I traveled from Pittsburgh PA to Columbus Ohio so he could buy a used car from a dealer. It was a 2013 Hyundai Genesis Coupe. We spent a few hours at the dealership, I co-signed for him, and he drove back the Hyundai while I drove my own car. Nothing was disclosed to us that we would have questioned. After a few weeks or so of driving the car, a mechanic looked at his car and told us it had been modified. I asked someone who had the same car/year/model and he confirmed this. This modification is significant, in the drive train/engine/under the hood/exhaust rather than something visual, on the outside of the car. It not only sounds far too loud as compared to the exact same year/model but drives differently. The mechanic pointed out the modifications under the hood and told us it should have been obvious to the dealer. I even googled photos of what stock engines look like and mine is definitely different. So, my son never registered the car in PA, as he wasn't sure what to do with it. He drove it for a few months for roughly 5000 miles as he had no other forms of transportation. He's been using my car instead. We can't pay for a car that just sits. It-??s still registered with the dealer. The car has just been sitting because we're not sure how safe it is. One of the modifications that wasn't disclosed was a performance kind of muffler/exhaust. It is so loud that the driver can't hear sirens and horns. Also, we didn't know who installed these items. The driver could be exposed to dangerous fumes. We tried working with the dealer to no avail. At this point, we'd just like to return the car and get our money back that we paid the bank.

- Pittsburgh, PA, USA

problem #4

Jun 012022

Genesis Coupe

  • 85,000 miles
The contact owns a 2013 Hyundai Genesis Coupe. The contact stated that while driving at various speeds, a whining noise was heard while depressing the accelerator pedal. No warning lights were illuminated. The vehicle was taken to an independent mechanic; however, the failure could not be duplicated. The vehicle was then taken to a local dealer, where it was repaired under Technical Service Bulletin #15-01-054 for Rear Differential Inspection; however, the contact stated that the failure recurred and that while he was stopped at a stop signal, the vehicle lost motive power, and he noticed that the driveshaft had become detached. The vehicle was inoperable and was first towed to the residence and then back to the local dealer. The vehicle remained at the dealer awaiting further diagnostic and repair. The manufacturer was made aware of the failure. The approximate failure mileage was 85,000.

- Atlanta, GA, USA

problem #3

Apr 012020

Genesis Coupe

  • 106 miles
While driving on the streets my car started feeling different it would jump gears and get stuck.I will come to stop or signal lights or pull over to the side on busy streets and freeways.shut off my vehicle than restart it again.sometimes it would help and most of the time it wouldn't.I had a fire last year a small box under my hood had caught on fire I reported it to my insurance. Electric box that got on fire. While I was driving my passenger tire came off I had went through 3 tires in one day the bolts keep getting lose.I just recently purchased a new transmission and now my mechanic told me my engine is no good.what do I do I purchase this used vehicle March 23 2019. And just started having problems all since April 2020

- Riverside, CA, USA

problem #2

Mar 122020

Genesis Coupe 4-cyl

  • 100,000 miles
There are 3 recalls that are found on my vehicle,2013 Hyundai Genesis coupe 2.0T 15V756000, recall # 135,151,135 power train; driveline. Differential unit suspension rear

- Riverside, CA, USA

problem #1

Mar 222018

Genesis Coupe

  • 78,896 miles
As im coming to a complete stop at a stop sign I accelerate onto a busy highway and the transmission acted as though it did not want to engage and the motor reved up and caused my vehicle to fish tail. My daughter and I were in the vehicle.

- Raeford, NC, USA