10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
30,286 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

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problem #7

Jan 062025

Genesis Coupe

  • miles
Unknown. All I know is my son purchased a Genesis coupe used and within less then 48 hours. I watched the vehicle catch fire on the freeway and smoke uncontrollably. As I drove behind him. He was unaware of the first or smoke coming from the car. Finally I got his attention to pull over and now the car won't work. The seller refuses to give him a refund or mechanical assistance for his purchase. It was a sight I wouldn't wish upon no one. To watch your only child drive a car that is on fire and smoking. I wish he saw what I seen. It's unsafe for someone to sale car and someone and allow them to drive away knowing that there safety not at risk. It should be a crime. Illegal misrepresentation of a vehicle safety conditions.It should not matter if it was a dealership or private sales. It's auto fraud and should be punishable by law.

- Perris, CA, USA

problem #6

Aug 302024

Genesis Coupe

  • miles
I brought the car in the dealership for the recall (251). The dealership was not able to fix the recall, which affected other parts of the car. The dealership could not fix the other parts. The vehicle was inspected by the manufacturer. The dealership did not allow to pick up the car from their parking lot. The manufacturer refuses to pay for the car or other expensives caused by this recall.

- Hilton Head Island, SC, USA

problem #5

Feb 272024

Genesis Coupe

  • miles
This recall is STILL not fixed. Hyundai is acting irresponsibly in not providing a remedy. It has been at least 5-6 months with no fix available.

- Naperville, IL, USA

problem #4

Nov 042020

Genesis Coupe

  • miles
Transmission failed after putting in gear it makes a thump every time I put into reverse and drive this is my second transmission from Hyundai

- Austin, TX, USA

problem #3

May 232020

Genesis Coupe

  • 112,000 miles
The contact owns a 2013 Hyundai Genesis coupe. The contact stated that the brakes failed to operate effectively while driving. There was no warning light illuminated. The vehicle was taken to Honda morristown (4190 w andrew johnson hwy, morristown, tn 37814) however, the vehicle was not diagnosed nor repaired. The contact stated that the dealer completed a safety inspection on the vehicle. The contact stated that the failure persisted on a daily basis. The manufacturer was not made aware of the failure. The failure mileage was 112,000.

- Georgetown, IN, USA

problem #2

Mar 122020

Genesis Coupe 4-cyl

  • 100,000 miles
There are 3 recalls that are found on my vehicle,2013 Hyundai Genesis coupe 2.0T 15V756000, recall # 135,151,135 power train; driveline. Differential unit suspension rear

- Riverside, CA, USA

problem #1

Nov 172018

Genesis Coupe

  • miles
Most times my car will start when I press the "engine start stop" button my foot is on the brake. Most times it will shut down when the button is pressed. Sometimes it will not. I never know when and if I will have this problem. I took the car to the Hyundai dealer in toms river, NJ. They said it was a faulty start-stop button. I paid them to diagnose the problem. They charged me a diagnostic fee and for a new start-stop button. I drove the car home thinking my problem was solved. The problem was eliminated for two days only to return again. When I advised them of this, I received no assistance. I can not return to this dealer. I simply don't trust them.

- Toms River, NJ, USA