The lower control arm broke off of the subframe during daily commute on the highway, which left the car completely immobilized and had to be towed. The incident could've been a lot worse if I had lost control of the car and swerved into others on the road. vehicle is currently being inspected by Hyundai dealership. Prior to the incident, there were no warning lights or symptoms.

- Cedar Park, TX, USA

When approaching 60 mph the vehicle starts to vibrate / shake. Upon a dealer's recommendation they have rotated, aligned, balanced and changed the tires and repaired the rear rims, but they did not help. (Just cost us money). I contacted Hyundai and they suggested that I go to another dealer, which I did. They said it was a known issue and the there is nothing they can do about it. I can't say much about the safety aspect, but I'm sure it's not good when a car vibrates and no on seems to know why...

- Stony Point, NY, USA

Due to an extreme failure in the integrity of the OEM tires, the vehicle experienced violent shaking a speeds in excess of 45mph. The shaking resulted from the extreme unbalanced nature of the wheels due to displaced noise-isolating foam inside the tire. As these tires were installed when the new vehicle was purchased, there is a significant issue with the fact that none of the dealership service stations visited to address this issue could identify a problem. Additionally, all three dealerships refused to work on the tires or help address an obvious problem for a vehicle with only 6,400 miles. While the warranty for the tires lies with Michelin, the complete lack of response or care by Hyundai representatives on a component with such a high failure rate is extremely unnerving and problematic.

- Louisville, KY, USA

Hyundai Ioniq5 acquired new in September 2023 - mileage at the time of incident 10,800 miles - Michelin Primacy AS 235/55 R19 - OEM tires installed by the manufacturer. Front tire started to go off balance causing steering wheel vibrations and shaking that increased with speed - car was not drivable above 55MPH due to excessive shaking and vibrations of steering wheel - this presents safety concern as it may lead to loss of control and excessive wear and tear on other suspension / wheel components. I took the vehicle to a local tire shop (Town Fair Tire in Norwalk CT - authorized dealer of Michelin tires) - got wheels rotated, balances and alignment adjusted. The issue persisted - on the second visit tire shop dismounted one of the tires and discovered internal foam band unglued and clumped on one side of the tire causing off-balance. The shop recommended removal of the foam material and rebalancing of the tire to correct the manufacturing error. I contacted Hyundai and reported this as a safety issue as well.

- Ridgefield, CT, USA