10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When driving in i-Pedal, which is a "one pedal driving option", sometimes after pausing the car rolls backs several inches. This appears to be a defect with the powetrain, regenerative braking engine, or otherwise. Hyundai's dealership has been advised of this issue; they have escalated this internally. A car in drive forward should never due to electrical or software reasons be told to move backwards -- which is what is happening here.
- Menlo Park, CA, USA
I received this car new on 9/2/2024. I was driving at the freeway speed of traffic on 9/5/2024 when there was a sudden alarm and warning lights flashing on the dashboard with a message that said -??Stop vehicle and check brake system.-?? At this same time, the brakes stopped functioning normally, and I had to use extreme pressure with my foot pressing down on the brake pedal all the way to the floor to have the car slow down even marginally. All of this happened with traffic in front, behind, and on both sides of me going 65 mph! I was very luckily able to maneuver to the right lane and slowly decrease speed without getting rear-ended and without slamming into a car in front of me while going at high speed unable to stop. While waiting for a tow, I left the car on, as I slowly edged forward to a safer stopping location. The flashing red ring around the message to -??stop vehicle and check brake system-?? remained, and then just after moving forward, another message with an amber circle around it said -??Check ABS system.-?? This latter message stayed on for only a short time, then was replaced by the initial message. I had the car towed to the dealership, and their assessment was that there was a failure of the IEP module that communicates between aspects of the braking system. The final service report is attached, confirming the need for replacement of the IEP assembly. I was very lucky to come away from this event with nothing more than a very frightening experience. I hope that this report will initiate a recall to prevent a similar situation happening to someone else, and hopefully avoid tragedy involving serious injury or death.
- Lafayette, CA, USA
Backing vehicle out of driveway and went to engage brakes and they did not engage. began rolling backwards down street with steep grade. Kept stepping on brakes with no response. Had to turn into a parked vehicle to keep from rolling down steep grade and potentially off a substantial cliff. Happened today and dealership said that it may be because the "battery for the brake" had not received a charge from the main battery. Very dangerous and never disclosed. If I had not taken evasive action I could have easily been killed. Car is being dropped off at collision center today but is available for inspection. There were no warnings or other symptoms.
- Federal Way, WA, USA
My vehicle was 4 weeks old. On Friday 6/28/24, my vehicle displayed the following message on the dashboard, "Check Brake System". It disappeared later, and reappeared on the next day. I checked Hyundai's app, Bluelink. There was a alert on Bluelink, "Attention Needed". I opened the alert and it said that there was a Diagnostic Trouble Code, DTC C123501, that originated on 6/30/24. I took the vehicle to the dealership, Hyundai of North Miami, on the next business day, [XXX]. That morning, [XXX], as I started the vehicle, as I stepped on the brake to start the vehicle, the brake was considered "softer" than it was prior and I could feel the brake pedal go nearly all the way down to the base of the vehicle floor. On [XXX] they informed me that the ICCU needed to be replaced. They said that they hoped to have the ability to order the part on 7/5/24, as the computer system needed to do so was not working, and the part could potentially arrive in approximately 1 week. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Pembroke Pines, FL, USA
- Fremont, CA, USA