10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I have a 2023 Ioniq 5 that was purchased in June, 2023 and an 2023 Ioniq 6 that was purchased in April, 2023. I had a new Chargepoint Home Flex charger installed in April when I purchased my Ioniq 6 and set the charging current to 40 amps. The charger was hardwired directly to my service panel with the appropriate 6 gauge wire and 60 amp breaker. My Ioniq 6 reliably charged at 40 amps until early July when it started dropping the charge rate to 23 amps about 40 minutes into my charging session when using the level 2 charger at home. My Ioniq 5 only charged at 40 amps for the first week of ownership before starting to drop the charge rate to 23 amps. When this behavior started I plugged an OBD2 scanner in and was able to monitor the AC Charging Inlet temperature and noticed that the charge drop happened when the temperature reached 240F. This causes an issue when planning my charge times because they can essentially double, meaning that my vehicles are not ready for a trip by the estimated time. I am also concerned that having electronics that overheat on an EV may be a potential fire hazard in the future. One of the key reasons for purchasing these vehicles was the advertised charge times. I have appointments with the dealership to have both of these vehicles diagnosed.
- Surprise, AZ, USA
Car's onboard AC charger overheats, I can replicate every time upon charging Poses fire hazard Dealer will not confirm, but TSB's have been issued to reduce the charging current (car no longer charges as advertised at time of purchase) Inspection performed by Ioniq certified dealer Warning first appeared June 2, 2023
- Phoenix, AZ, USA
The Ioniq 6 is supposed to be able to charge at 48 amps. I bought a new Ioniq 6 in early June 2023. June 12 I had the level 2 Juice Box 48 amp charger installed. At least twice (I think three times), it would stop charging after about twenty minutes -?" the charge port appears to be overheating in certain situations. Please have Hyundai either fix the port (or other hardware) and/or software. They may not advertise 48 amp charging when so many users are having overheating problems. They need to own this and be accountable. Precisely this happened on the Ioniq 6 to me: https://youtu.be/uXi33MtrJAU
- Belmont, NC, USA
- Saratoga Springs, UT, USA