10.0
really awful- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 0 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The Hyundai Ioniq 5N features a unique mode called N e-Shift which enables a software simulated 8-speed transmission that attempts to emulate the gear changes and driving dynamics of a traditional automatic transmission that would be found in an internal combustion engine vehicle. Unfortunately, the mode has a dangerous component in the programming, wherein, when the driver has been accelerating in a spirited fashion and lifts off the throttle, the vehicle CONTINUES TO ACCELERATE for approximately 1-2 seconds despite there being no input from the operator to do so. This unintended acceleration, given the performance characteristics of an electric vehicle with 640HP, could quickly place the vehicle and the operator in an unsafe and undesired situation that could result in a crash. I purchased this vehicle recently and have experienced the dangerous condition repeatedly, it is easily reproducible and appears to be an intended feature of the N e-Shift mode. The first time I performed a spirited acceleration in this mode the unintended acceleration put me in a undesirable situation that I was able to recover from with use of braking, however, I believe it is unsafe and will result in a crash if the vehicles are not recalled and a fix to the software is made to remove the dangerous component. My vehicle is available for inspection/reproduction of the issue. I have not brought it to the dealer or had an inspection done by any third party, given the nature of the issue being a software configuration, I don't expect any productive outcome other than a fix from the manufacturer. There are no warning lamps displayed. The issue has several confirmed posts and comments on social media: [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Erie, CO, USA
When using the N-Shift mode with the current OTA software update, the car will accelerate when lifting off the throttle in higher gears at lower rpms in the programed faux shift logic.
- Roseville, CA, USA
- Cannon Beach, OR, USA